Office Administrator Apprentice
UNLEASH YOURSELF WITH GLADNESS CIC
Pads Hill (ME15 6AT)
Closes in 11 days (Tuesday 20 January 2026 at 11:59pm)
Posted on 5 January 2026
Contents
Summary
We’re offering an Office Administrator Apprenticeship providing hands-on experience in a busy, supportive environment. Learn key admin skills, gain a recognised qualification, and access personal development courses. Earn while you learn, build confidence, and start a rewarding career in administration.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Flexible
30 hours a week
- Start date
-
Tuesday 10 February 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The apprentice will support daily office tasks, handle calls and emails, maintain records, organise documents, and assist staff with scheduling and general admin duties while developing key administrative skills.
Where you'll work
The Mall
Ground Floor Offices
Adjacent Chequers Bus Lane
Pads Hill
ME15 6AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MID-KENT COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator apprenticeship, including Functional Skills if required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
UYG Social Enterprise is a community-focused organisation dedicated to supporting young people and local communities through education, skills development, and empowerment programmes. We work to create positive social impact by providing opportunities, resources, and support that help individuals build confidence, improve their wellbeing, and achieve their personal and professional goals. Our organisation is driven by social values, not profit, and we aim to make a meaningful difference in the lives of the people we serve and work with as Team members at UYG.
After this apprenticeship
After completing the apprenticeship, the successful candidate may progress into a full-time Office Administrator role, with opportunities to advance into positions such as Senior Administrator, Office Coordinator, or Team Support Lead as their skills develop.
Ask a question
The contact for this apprenticeship is:
MID-KENT COLLEGE
The reference code for this apprenticeship is VAC2000006741.
Apply now
Closes in 11 days (Tuesday 20 January 2026 at 11:59pm)