Level 3 Business Administration Apprenticeship

BAPP INDUSTRIAL SUPPLIES (LEICESTERSHIRE) LTD

Leicester (LE19 4AU)

Closes on Monday 2 February 2026

Posted on 19 December 2025

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Summary

Start your career in business administration with this exciting Level 3 Apprenticeship. You will receive on-the-job training, gaining valuable experience in customer service, purchasing & administration. This 18-month apprenticeship offers a real opportunity to progress, with the potential for a full-time permanent role upon completion.

Wage

£14,560 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 4.00pm. 30 minutes unpaid lunch break. No evening or weekends.

35 hours a week

Start date

Monday 9 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handle telephone and email enquiries professionally and efficiently
  • Operate essential office equipment
  • Input customer orders and quotations accurately
  • Assist with purchasing goods and products from suppliers
  • Build and maintain strong relationships with customers
  • Support general office administration tasks
  • Remain flexible and willing to support the wider team

Where you'll work

Unit 7
Mill Hill Industrial Estate, Quarry Lane, Enderby
Leicester
LE19 4AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEICESTERSHIRE COUNTY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • ENGLISH (grade 4 (C))
  • MATHS (grade 4 (C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

BAPP has been the leading industrial equipment supplier in the United Kingdom, providing top-quality fasteners, tools, health and safety equipment to businesses across the nation. Our story is one of dedication, hard work, and commitment to excellence in all that we do.

Our mission is to build upon the vision of our founding directors who envisaged that the company would grow organically by providing products of the highest quality. We are supported by highly trained staff, possessing high levels of technical expertise, and provide world-class customer service by:

 

Manufacturing and distributing products of the very highest quality, which fully comply with all relevant international standards; underpinned by the continual improvement of our quality systems.

 

Dealing with our customers with honesty and integrity all whilst providing the best possible customer service. We do this by ensuring our products are delivered to the customer in perfect condition,

on time-every time.

 

Ensuring that the customer is able to find the correct technical solutions for their project. This is done by developing the technical knowledge of employees through a process of continuous education and training; supplemented by a 24/7 technical help-line for construction professionals

 

http://www.bapp.co.uk (opens in new tab)

Company benefits

Health Shield Benefits Package:

  • Dental and Optical Coverage
  • Health & Wellbeing
  • Additional Wellness Support
  • GP Anytime Service
  • Discounts on major supermarket purchases, travel, cinema, health, and beauty, plus cashback offers

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Opportunity to progress into a full-time position after successful completion.

You can use it to progress into:

  • Higher apprenticeships (Level 4–7) in business, management, HR, or leadership
  • University (often accepted as UCAS points, depending on the provider)
  • Professional qualifications like CIPD (HR), AAT (accounting), or ILM (leadership)

Ask a question

The contact for this apprenticeship is:

LEICESTERSHIRE COUNTY COUNCIL

The reference code for this apprenticeship is VAC2000006022.

Apply now

Closes on Monday 2 February 2026