Facilities and Office Administrator Apprenticeship

SERIOUSLY FUN BUSINESS LTD

SOLIHULL (B92 0DL)

Closes in 14 days (Friday 2 January 2026 at 11:59pm)

Posted on 18 December 2025

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Summary

To support the running of day-to-day facilities operations and office management across both sites. The role offers hands-on learning in facilities coordination, health & safety, office administration, and building management. The apprenticeship develops the skills, knowledge, and confidence for a future career in facilities management.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
30 hours per week including 6 hours per week for off-the-job learning. Exact days and times to be confirmed.

30 hours a week

Start date

Monday 19 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Facilities Management:

  • Act as the first point of contact for office maintenance, repairs, and general building issues 
  • Liaise with landlords, service providers, and contractors as required 
  • Oversee office H&S compliance, including regular checks and documentation (fire safety, first aid kits, risk assessments) 
  • Coordinate office cleaning schedules and ensure standards are met 
  • Monitor and replenish stock of office supplies, kitchen supplies, and equipment 
     
    Office Administration: 
  • Manage post and deliveries between both offices 
  • Coordinate desk booking systems and general office layout/space planning 
  • Organise recycling, waste removal, and environmental initiatives 
  • Maintain accurate records of keys, access cards, and security systems
  • Support with meeting room setup, staff events, and facilities for visitors

 

        General Coordination:

  • Maintain an up-to-date vendor/supplier contact list
  • Track facilities spend against budget and flag anomalies or cost-saving opportunities 
  • Provide ad hoc admin support for office projects or business services initiatives 
  • Act as liaison between departments to address facilities or office-related needs 
  • Ensure continuity of office functions during absence or peak periods 
     
    Key Skills & Attributes: 
  • Excellent organisational and communication skills 
  • Proactive and able to work independently 
  • Comfortable managing tasks across multiple locations 
  • Strong attention to detail and ability to prioritise 
  • Experience in facilities, office admin, or operations support preferred 

Where you'll work

SHADOW BROOK COURT
SHADOW BROOK LANE
HAMPTON IN ARDEN
SOLIHULL
B92 0DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on Teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Reliable
  • Commitment to personal growth
  • Professional
  • Respect Confidentiality
  • Prioritise Tasks
  • IT Systems for facilities
  • Health & Safety knowledge
  • Basics of building Management
  • Manage maintenance requests

Other requirements

The office location is in Solihull with occasional travel to our Scarborough office.

About this employer

Seriously Fun Business helps Coaches, Consultants, Speakers, Trainers, Authors and other 'Experts' to get the support they need to grow their business empire.

After this apprenticeship

You will have developed the skills, knowledge, and confidence required for a future career in facilities management.

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

The reference code for this apprenticeship is VAC2000005375.

Apply now

Closes in 14 days (Friday 2 January 2026 at 11:59pm)