Personal Assistant & Admin Apprentice
ENCHANTED BY SYMA LIMITED
STOKE GARDENS (SL1 3TD)
Closes on Wednesday 28 January 2026
Posted on 15 December 2025
Contents
Summary
The role involves working independently or in teams to develop and improve administrative services. It requires strong communication, proactive skill development, initiative, time management, problem-solving, decision-making, and potential people management through mentoring or coaching.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
30 hours a week
- Start date
-
Wednesday 11 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage the Director’s daily schedule, calendar, meetings, and reminders
- Prepare and send client quotes, contracts, and documentation accurately and on time
- Follow up with clients professionally regarding quotes, confirmations, and payments
- Collect and organise all event details (timings, schedules, access, requirements)
- Liaise directly with venues and vendors to confirm timings, access, and logistics
- Liaise directly with venues and vendors to confirm timings, access, and logistics
- Act as a key point of contact, representing the company with kindness, professionalism, and confidence
- Anticipate needs, solve problems proactively, and ensure nothing is missed
Where you'll work
UNIT 5
C B C SLOUGH
BRISTOL WAY
STOKE GARDENS
SL1 3TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE WINDSOR FOREST COLLEGES GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Interest in weddings/events
Other requirements
This role is essential to the success of the company. You will work closely with the Director, be trusted with sensitive information, and play a key part in ensuring smooth operations and exceptional client experience.
About this employer
Syma is a true visionary who produces experiences with possibilities that are endless. We create story telling events, design dynamic centrepieces, breath taking centre stages/top table for the focal point of our bride and groom pictures, perfection floral arches and compelling fresh and faux floral arrangements.
Founded in 2015, by Syma Raja, who has an undeniable mission to create the most stylish and masterpiece weddings for her couples. Syma lives by captivating life experiences and being able to feel and cherish each feeling, so it can be related back to her bride and groom and they live the dream for real!
After this apprenticeship
Possibly permanent employment.
Ask a question
The contact for this apprenticeship is:
THE WINDSOR FOREST COLLEGES GROUP
The reference code for this apprenticeship is VAC2000005204.
Apply now
Closes on Wednesday 28 January 2026
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