Recruitment Assistant Apprentice
GREATER MANCHESTER MENTAL HEALTH NHS FOUNDATION TRUST
MANCHESTER (M25 3BL)
Closes in 14 days (Friday 2 January 2026 at 11:59pm)
Posted on 19 December 2025
Contents
Summary
At Greater Manchester Mental Health NHS Foundation Trust, we have an exciting opportunity for a Recruitment Assistant Apprentice, supporting the Recruitment Team to ensure a great experience for all new starters. This role provides an opportunity to learn more about recruitment, as well as to develop general admin and clerical skills.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9.00AM to 5.00PM
38 hours a week
- Start date
-
Monday 12 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Administration:
- General administration support to Recruitment Team
- Responding to a wide range of queries from candidates, employees and managers by telephone, email, and messages in the TRAC recruitment system
- Daily use of recruitment and occupational health systems
- Conducting face-to-face identity and document checks, once trained
- Photocopying documents and uploading them to TRAC
- To ensure that all electronic and paper records are maintained
- To demonstrate good organisational skills and prioritisation of work as needed
- Work within the limits of own competence and responsibility and refer issues beyond these to relevant people
- Prioritise own workload and organise own work to meet these priorities and reduce risks to quality
- Demonstrate respect of confidentially and data protection at all times
- Maintain a safe and tidy working environment
- Process basic information requests in line with data protection and data confidentially
- Daily basic use of a number of HR workforce systems including the Electronic Staff Record, TRAC, OHIO, Learning Hub, Healthroster/Bank System
- Arrange meetings and coordinate diaries when requested
- Take minutes of meetings
General:
- To have good verbal communication skills both in person and by telephone using tact, discretion and sensitivity. Ensure all patients, visitors and staff receive a friendly and professional service with information accurately relayed to the appropriate member of staff
- Act responsibly as a team member and seek help wherever necessary
- To present a positive image of self and of the directorate by maintaining a professional attitude at all times
- To participate in service improvement by contributing ideas for improvement to existing work procedures
- Keep accurate and complete records consistent with legislation policies and procedures
- To provide cover during the absence of other administrative staff working within the limits of own experience and expertise
- Work towards Directorate and Trust objectives, contributing where able to ensure team working
Where you'll work
PRESTWICH HOSPITAL
BURY NEW ROAD
PRESTWICH
MANCHESTER
M25 3BL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
About this employer
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the North-West of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
After this apprenticeship
The successful applicant may be offered a full-time role upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
The reference code for this apprenticeship is VAC2000005141.
Apply now
Closes in 14 days (Friday 2 January 2026 at 11:59pm)