Pharmacy Services Assistant Apprenticeship - Level 2

Village Pharmacy

Kingswinford (DY6 9JS)

Closes in 13 days (Monday 29 December 2025 at 11:59pm)

Posted on 15 December 2025

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Summary

The Pharmacy Services Assistant Level 2 apprenticeship develops skills in supporting pharmacy teams, assisting customers, managing stock, and following safe dispensing procedures while working towards a recognised qualification.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Mon - Fri - (9am - 6pm Sat - 9am - 2pm 37.5 - 40 hours per week.

38 hours a week

Start date

Monday 12 January 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Pharmacy Services Assistant Apprenticeship (Level 2):

  • Support the pharmacy team with day-to-day operations
  • Assist customers and provide advice on over-the-counter medicines
  • Receive, store, and manage stock safely and accurately
  • Process prescriptions under the supervision of a pharmacist
  • Follow legal, ethical, and safety guidelines at all times
  • Maintain accurate records and complete apprenticeship training and assessments

Where you'll work

9 Market Street
Kingswinford
DY6 9JS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Pharmacy Services Assistant – Training Plan:

  • Monthly online training session with a dedicated tutor (theory, guidance, progress review)
  • On-the-job training within the pharmacy for the remainder of the month
  • Learn safe working practices, customer service, and pharmacy procedures
  • Develop skills in stock control, prescription processing, and OTC advice
  • Complete workplace observations, assignments, and knowledge checks
  • Regular reviews to monitor progress and support the achievement of the Level 2 qualification

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Village Pharmacy Kingswinford is a community pharmacy located on Market Street in Kingswinford. It provides NHS prescription dispensing and a range of health services including New Medicine Service, Pharmacy First, health screenings, and seasonal flu vaccinations, supporting local patients with accessible healthcare services.

After this apprenticeship

  • Expected Career Progression After Level 2 Pharmacy Services Assistant Apprenticeship.
  • Progress to Pharmacy Technician Apprenticeship (Level 3)
  • Develop into a qualified Pharmacy Technician
  • Advance to senior or supervisory pharmacy roles
  • Specialise in areas such as dispensary, accuracy checking, or medicines management
  • Opportunity to progress into management roles or further healthcare qualifications

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

The reference code for this apprenticeship is VAC2000005126.

Apply now

Closes in 13 days (Monday 29 December 2025 at 11:59pm)

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