Level 3 HR Support Apprentice

BRITISH SAFETY COUNCIL

London (EC4R 1BE)

Closes in 16 days (Monday 29 December 2025)

Posted on 12 December 2025

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Summary

Provide administrative support to HR and the wider organisation, ensuring accurate records, timely payroll information, recruitment administration, and effective use of PeopleHR. As an apprentice, develop essential HR and admin skills while assisting with tasks and gaining experience.

• Wage:

  £20,000 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9am-5pm.

  35 hours a week

• Start date:

  Monday 19 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Recruitment and Onboarding:

• Provide comprehensive administrative support to the Head of HR throughout the recruitment and onboarding process. This includes drafting and placing vacancy advertisements, acknowledging applications, responding to candidate queries, and issuing unsuccessful outcome notifications.
• Assist with shortlisting and interview coordination by scheduling interviews efficiently in collaboration with the Head of HR and hiring managers, ensuring compliance with BSC policies. Prepare offer letters and draft employment contracts for new starters, ensuring all required documentation is collected promptly.
• Request and track references, ensuring responses are received and filed within required timeframes. Set up new employees on PeopleHR and complete onboarding checklists.
• Coordinate induction processes with hiring managers, ensuring all sessions are scheduled and completed.
• Liaise with the SHARP IT team to ensure new joiners receive laptops, IT equipment, and system access on time.

HR Records, Systems and Data:

• Maintain accurate and up-to-date employee records on PeopleHR, including personal details, absence, training, and employment data.
• Ensure new starters sign contracts and acknowledge policies promptly.
• Manage the staff filing system, ensuring digital files are complete, accurate, and stored securely in compliance with data protection and confidentiality standards.
• Update staff contact details and maintain the accuracy of the TextAnywhere database.

Payroll Administration:

• Prepare and submit accurate monthly payroll information, including details of new starters, leavers, contractual changes, sickness, and absences.
• Ensure all data is complete and submitted within deadlines.
• Collaborate closely with finance to guarantee payroll accuracy and timely processing.

Performance, Probation and Training:

• Support the probation review process by issuing documentation, tracking completion, and following up as required. Assist with performance reviews by monitoring self-assessments, 360 feedback, and manager reviews.
• Enrol new starters onto mandatory e-learning modules and monitor completion monthly. Coordinate staff training sessions, maintaining attendance records, feedback forms, and training logs.

Benefits Administration:

Administer employee benefit schemes, including private healthcare, dental cover, Employee Assistance Programme (EAP), cash plans, and remote working support.

Exit Process:

• Manage all aspects of the exit process, including preparing leaver documentation, updating PeopleHR, and coordinating final payroll details.
• Arrange IT equipment return and laptop collection with SHARP IT promptly.
• Schedule and complete exit interviews, sharing emerging trends or themes with the Head of HR.

General HR and Office Administration:

• Provide support to staff with PeopleHR queries, including holiday cancellations and absence amendments in line with policy.
• Attend WATCH (employee welfare) and SHEQW (Safety, Health, Environment, Quality and Well-being) meetings, taking minutes and circulating actions as required.
• Offer administrative support to the SHEQW team and assist with general office tasks such as handling incoming mail, dispatching certificates, and other duties as assigned.
• Update the staff intranet (Safebook) with HR announcements, birthdays, and work anniversaries.
• Draft emails, letters, and notes as directed by the Head of HR.

Reporting, Compliance and Health & Safety:

• Produce monthly reports on leavers, sickness, and absence, and support HR KPIs as required.
• Ensure all work complies with data protection, confidentiality, and organisational policies.
• Take reasonable care for personal health and safety and adhere to all relevant procedures.

Where you'll work

British Safety Council Sales Ltd, 10 Queen Street Place
London
EC4R 1BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

• Work towards gaining a full qualification.
• Employment Rights and Responsibilities.
• Skills, Knowledge, and Behaviours.
• Standard and End Point Assessment.
• Functional Skills in English, maths, and ICT (if required).

Other training will be provided by the employer as required to enable the fulfilment of the job role.

We will provide all required training to perform their role at BSC and any future skills may support their career development.

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4-9)
• English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills

Other requirements

The role involves handling sensitive information, so a high level of professionalism, reliability, and integrity is essential. Candidates should have a strong willingness to learn, take ownership of tasks, and support a range of admin and HR activities. The role starts office-based for six months, with potential hybrid working afterwards.

About this employer

British Safety Council is a UK not for profit organisation dedicated to workplace health, safety and wellbeing. We support organisations through training, audits, consultancy and resources that help prevent workplace injuries and improve safety culture across the UK and internationally.

After this apprenticeship

Depends on how well you perform in your role, there could be progression.

Ask a question

The contact for this apprenticeship is:

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

The reference code for this apprenticeship is VAC2000005106.

Apply now

Closes in 16 days (Monday 29 December 2025)

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