Fleet Controller Apprentice
Lords Builders Merchants
Hayes (UB3 1EF)
Closes in 24 days (Friday 9 January 2026 at 11:59pm)
Posted on 15 December 2025
Contents
Summary
Step Into Transport Leadership! We’re looking for a driven and detail-focused Fleet Controller to join our team and train towards becoming a qualified Transport Supervisor through a Level 3 apprenticeship.
This role is for someone who wants to build a career in transport operations, compliance and fleet management.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Transport and warehouse operations supervisor (level 3)
- Hours
-
Monday - Friday, 7.00am - 4.00pm
40 hours a week
- Start date
-
Monday 9 February 2026
- Duration
-
11 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Keep driver and training records up to date (H&S, CPC, licences, refreshers)
- Coordinate CPC, Plant, FLT & HIAB training and send reminders for renewals
- Support branches with daily fleet administration and transport queries
- Manage vehicle compliance including defects, PMI sheets, MOTs and servicing
- Maintain fleet schedules, insurance, tax, fuel cards and leasing contacts
- Monitor driver behaviour using EPOD/telematics and support efficiency improvements
- Investigate vehicle accidents and incidents, prepare reports, and manage communication with insurance companies and branches
- Review Tacho infringements and produce monthly reports
- Assist with agency drivers, hire vehicles and accident/PCN handling
Where you'll work
Dawley Road
Hayes
UB3 1EF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NATIONAL LOGISTICS ACADEMY LTD
Training course
Transport and warehouse operations supervisor (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
- schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
- Oversee and review fuel costs and deal with issues when they occur
- Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
- Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
- Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
- Supervise loading to ensure correct procedures are used
- Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
- lead and review the process for returned, damaged goods, customer bespoke and direct orders
- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
Training schedule
All training will be carried out in the workplace
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
Previous experience in a transport or logistics environment is desirable.
About this employer
Lords Builders Merchants was established 40 ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
After this apprenticeship
- This apprenticeship will give the learner a Road Haulage CPC and enable them to operate as a Transport Supervisor after completion
- We are looking to hire long term and there are great prospects for continuous employment within Lords Group Trading Plc and subsidiaries, or across the wider industry
Ask a question
The contact for this apprenticeship is:
THE NATIONAL LOGISTICS ACADEMY LTD
The reference code for this apprenticeship is VAC2000005045.
Apply now
Closes in 24 days (Friday 9 January 2026 at 11:59pm)
Sign in with your GOV.UK One Login to apply.