Business Administration Apprentice

FIRE-MECH FIXINGS LIMITED

Rochdale (OL16 4GR)

Closes on Thursday 15 January 2026

Posted on 11 December 2025


Summary

A fantastic opportunity to start your career in administration with Fire-Mech Fixings. You will support the day-to-day operations of the office, working across departments including sales, procurement and operations, while completing your Business Administrator Level 3 Apprenticeship with Rochdale Training.

Training course
Business administrator (level 3)
Hours
Monday - Thursday: 07:45 - 16:30 Friday: 07:45 - 14:30

39 hours a week

Start date

Friday 16 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice at Fire-Mech Fixings, you will play a key role in ensuring the smooth-running of office operations. Working in a friendly, supportive environment, you will gain hands-on experience while developing strong administrative and organisational skills.

Key Responsibilities:

  • Answering incoming calls and directing enquiries
  • Responding to customer and supplier emails
  • Assisting with data entry, filing, scanning and maintaining accurate records
  • Preparing and updating documents, spreadsheets and internal reports
  • Supporting the sales and procurement teams with administrative tasks
  • Helping process orders, quotations and delivery notes
  • Maintaining organised digital and paper filing systems
  • Learning to use business software and internal systems
  • Supporting general office duties to ensure smooth day-to-day operations

Throughout the apprenticeship, you’ll work closely with experienced staff who will provide mentoring, guidance and structured training in line with your qualification.

Where you'll work

Unit 3, Urban Park
George Stephenson Avenue
Kingsway
Rochdale
OL16 4GR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ROCHDALE TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • Training delivered by Rochdale Training through workplace learning, progress reviews and dedicated off-the-job training hours

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Desirable qualifications

Other in:

Business Administration (grade Any)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Positive attitude

Other requirements

  • This is a busy office environment requiring good organisation
  • The role involves working with multiple internal systems
  • Must be comfortable communicating with customers and colleagues
  • Tasks may require prioritising workloads and meeting deadlines

About this employer

Fire-Mech Fixings is an established and respected supplier in the fire-protection and construction industry, providing high-quality products and outstanding service to customers across the UK. The business is employee-owned, with a strong commitment to developing staff, supporting wellbeing, and fostering an inclusive, collaborative workplace. This apprenticeship provides an excellent opportunity to gain valuable administration experience in a busy and supportive office environment. As an employee-owned company, Fire-Mech Fixings offers strong career progression, professional development, and a positive team culture.

After this apprenticeship

Fire-Mech Fixings are committed to staff development. On completion of the apprenticeship, there may be opportunities to progress into:

  • Office Administrator
  • Sales & Customer Service Support
  • Procurement Support
  • Team Administrator
  • Other roles within the business as it grows

Progression through further training and internal development schemes may also be available.

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

The reference code for this apprenticeship is VAC2000004652.

Apply now

Closes on Thursday 15 January 2026

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