Business Administration Apprentice

Redbrick Academy

OLDHAM (OL8 4QQ)

Closes on Thursday 15 January 2026

Posted on 9 December 2025

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Summary

Redbrick Academy is looking for a motivated Business Administration Apprentice to support admin, customer service, and social media in their busy Oldham office. You’ll gain hands-on experience in administration, digital communication, and business operations while working towards a recognised qualification.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 Per hour

Training course
Business administrator (level 3)
Hours
Monday to Friday Approx. 35 hours per week. Times to be confirmed.

35 hours a week

Start date

Friday 16 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice at Redbrick Academy, you will support daily office operations and help promote the academy through effective digital communication and social media content.

Your main responsibilities will include:

Administration Duties

  • Handling telephone and email enquiries from parents, learners and partners
  • Managing bookings, timetables and attendance records
  • Preparing documents, letters and reports as required
  • Maintaining accurate learner records and updating internal systems
  • Supporting enrolment, registration and paperwork processing
  • Filing, photocopying, scanning and general office organisation
  • Supporting staff with administrative and operational needs

Social Media & Marketing Support

  • Assisting with creating and scheduling posts for Instagram, Facebook and TikTok
  • Monitoring and responding to messages and comments professionally
  • Helping produce engaging content (photos, short videos, updates)
  • Supporting the promotion of courses, success stories and academy updates
  • Tracking engagement and supporting digital campaigns

This is a varied and fast-paced role ideal for a confident, creative and organised individual who enjoys working both in an office environment and with digital platforms.

Where you'll work

CHAMBERS BUSINESS CENTRE
CHAPEL ROAD
OLDHAM
OL8 4QQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ROCHDALE TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training to be Provided

  • Business Administrator Level 3 Apprenticeship Standard
  • Functional Skills in English and maths (if required)
  • Weekly or monthly coaching sessions delivered by Rochdale Training
  • On-the-job training and mentoring from academy staff
  • Business Administrator Level 3 Apprenticeship Standard
  • Monthly coaching sessions delivered by Rochdale Training
  • On-the-job training and mentoring from academy staff

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Team working
  • professional and approachable
  • Creative and confident
  • Enthusiastic
  • Reliable and organised

Other requirements

  • This role involves regular communication with parents and learners
  • Time management and professionalism are essential
  • Social media responsibilities must be handled in line with safeguarding policies

This is the first stage of your application process. Candidates who are successful at this stage will be invited in for a screening interview at Rochdale Training. You will be sent a link to book into one of our screening sessions. If you have not heard from Rochdale Training within 3 working days of submitting your application, please reach out to the named contact on this vacancy.

About this employer

Redbrick Academy is a growing and innovative training organisation based in Oldham, providing high-quality education, tutoring and academic support for learners of all ages. The academy is committed to helping learners achieve their full potential through excellent teaching, personalised support and a positive, inspiring learning environment. A Business Administrator Apprentice will play a key role in supporting the day-to-day running of the academy, including administration, customer service, digital communication and social media engagement. This is an ideal opportunity for someone looking to build professional office experience while contributing to a friendly and education-focused organisation.

After this apprenticeship

  • Possible progression into a full-time administrator, marketing assistant or communications role
  • Opportunity to take on more responsibility as the academy grows
  • Potential progression into higher-level business or digital marketing qualifications

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

The reference code for this apprenticeship is VAC2000004639.

Apply now

Closes on Thursday 15 January 2026

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