Business Administrator Apprentice – Training Department & Sales and Marketing

Valentina Group Ltd

Redhill (RH1 1PL)

Closes in 20 days (Tuesday 30 December 2025 at 11:59pm)

Posted on 9 December 2025

---

Summary

As a Business Administrator Apprentice, you’ll support different parts of the organisation and help our Redhill office run smoothly. We are recruiting two apprentices: one for the Training Department and one for Sales & Marketing. Both follow the same Level 3 standard. Please state your preferred pathway.

• Wage:

  £14,918.80 to £24,126.96, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  This will be reviewed every 6 months based on performance and development.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9am to 5pm

  38 hours a week

• Start date:

  Sunday 25 January 2026

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Most of your apprenticeship will be spent working in our Redhill office. You’ll learn on the job with hands-on experience and support from your mentor and team. 

What you’ll do at work (depending on your chosen pathway) 

Core tasks for all apprentices

• Maintaining organised digital and paper filing systems
• Updating internal databases, spreadsheets and CRM tools
• Assisting colleagues with day-to-day administrative tasks
• Preparing for team meetings and supporting internal communication
• Using digital tools including Outlook, Excel, MS Forms and SharePoint
• Suggesting improvements to administrative processes as you grow in confidence

Pathway 1: Training Department

This apprenticeship focuses solely on the Training Department.
You will support the delivery of training programmes such as Oliver McGowan Mandatory Training, neuro-inclusion workshops and disability awareness sessions.

Additional tasks

• Booking and scheduling training sessions
• Preparing registers, attendance sheets and certificate logs
• Liaising with trainers, co-trainers, venues and clients
• Checking accessibility requirements for learners and sessions
• Updating delivery documents in line with national training standards
• Supporting reporting submissions for NHS Trusts and ICBs
• Organising training materials and digital resources

This pathway is ideal if you enjoy structure, admin processes and clear organisation.

Pathway 2: Sales & Marketing Department

This apprenticeship focuses solely on the Sales & Marketing Department.
You will support our sales and marketing team as we expand our inclusive training and consulting services.

Additional tasks

• Managing incoming enquiries and updating CRM records
• Assisting with quotes, proposals and client onboarding documents
• Supporting scheduled marketing campaigns and social media activity
• Helping coordinate webinars, events and conference materials
• Preparing email newsletters and promotional content
• Tracking performance data and updating sales dashboards
• Ensuring marketing materials and website information stay up to date

This pathway is ideal if you enjoy communication, creativity and supporting business growth.

Where you'll work

Priory House
60 Station Road
Redhill
RH1 1PL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST SURREY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.

The training will take place fully online and will be completed during your normal working hours. You will have a dedicated time slot each day for your apprenticeship learning. All further details about the training schedule and delivery will be provided directly by the training provider.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Creative
• Non judgemental

About this employer

The Good Consulting Company (Trading name of Valentina Group Ltd) is a growing training, consulting and accessibility organisation based in Redhill, Surrey. We specialise in neuro-inclusion, disability awareness, Oliver McGowan Mandatory Training, lived-experience training, and workplace inclusion. 

We work with NHS Trusts, ICBs, local authorities, charities and corporate organisations. Our team is diverse, neurodivergent-led and committed to trauma-informed, accessible and equitable practice. 

We operate a profit-with-purpose model, reinvesting into community impact, lived-experience roles and inclusive workforce development. 
We provide a supportive and inclusive work environment where apprentices can develop long-term careers in training operations, consulting, sales, marketing or project support. 

https://thegoodconsultingcompany.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression opportunities will depend on the pathway you choose:

• Training Department
• Training Coordinator
• Operations Assistant
• Programme Support Officer

Sales & Marketing Department

• Marketing Assistant
• Sales Administrator
• Client Support Coordinator

We aim to offer permanent roles to successful apprentices who show commitment and development.

Ask a question

The contact for this apprenticeship is:

EAST SURREY COLLEGE

The reference code for this apprenticeship is VAC2000004618.

Apply now

Closes in 20 days (Tuesday 30 December 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.