Business Administration Apprentice

HOMESTAYUK LTD

Birmingham (B6 5RQ)

Closes in 30 days (Friday 9 January 2026 at 11:59pm)

Posted on 9 December 2025

Print

Contents

Summary

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our busy recruitment agency. This is an excellent opportunity for someone looking to start a career in business administration while gaining hands-on experience in a fast-paced, supportive environment.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday. Shifts TBC.

38 hours a week

Start date

Monday 19 January 2026

Duration

1 year 2 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

CRM & Data Management

  • Maintain, update, and accurately record candidate and client information on the CRM system
  • Upload documents, track compliance, and manage candidate files
  • Support the team with database searches and data cleansing
  • Ensure all information is stored securely and in line with GDPR guidelines

Communication & Customer Service

  • Answer incoming calls promptly and professionally
  • Handle candidate and client enquiries via phone, email, and messaging platforms
  • Provide an excellent first point of contact for all queries
  • Take clear messages and pass information to the relevant team members


Administration Support

  • Assist with preparing documents, forms, and correspondence
  • Schedule appointments, interviews, and meetings
  • Help manage the shared inbox and distribute emails appropriately
  • Support the team with filing, scanning, photocopying, and general office duties
  • Monitor office supplies and assist with ordering stock

Recruitment Support (Training Provided)

  • Assist in posting job adverts across various platforms
  • Help screen CVs and update candidate progress
  • Support candidate onboarding and compliance tasks

Where you'll work

Aston Cross Business Park
50 Rocky Lane, Aston
Birmingham
B6 5RQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Next Level Support:

  • Workshops every two weeks
  • 1-2-1 tutoring and regular progress reviews
  • Functional Skills support if required

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills

About this employer

At HomeStay, we provide intensive in-home support for children and families, focusing on early intervention to prevent family breakdowns which result in a child being placed in residential care. Our tailored approach helps children stay within their homes, working closely with local authorities to address the unique challenges families face. With an emphasis on mental health, family stability, and child welfare, we aim to create safer, happier homes where children can thrive and build brighter futures.

After this apprenticeship

Opportunity for permanent employment upon successful completion.

Ask a question

The contact for this apprenticeship is:

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

The reference code for this apprenticeship is VAC2000004553.

Apply now

Closes in 30 days (Friday 9 January 2026 at 11:59pm)

Sign in with your GOV.UK One Login to apply.