Transport Administrator Apprentice
Ashcourt
Hull (HU8 8BT)
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
Posted on 8 December 2025
Contents
Summary
As an apprentice at Ashcourt you will gain hands-on experience while studying for the L2 Traffic Operator apprenticeship.
Our apprenticeship programs are designed to develop talent and provide real career opportunities across the Ashcourt Group. Most of our apprentices step into permanent roles after their apprenticeships.
- Wage
-
£15,000 a year
- Training course
- Traffic operator (level 2)
- Hours
-
Monday- Friday
9am- 5pm.
38 hours a week
- Start date
-
Monday 19 January 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As apprentice at Ashcourt you will:
- Complete daily transport administrative tasks
- Work closely with drivers and other staff
- Deal with customer enquiries via email or phone
- Assist with the coordination of dipatch orders
Where you'll work
40 Foster Street
Hull
HU8 8BT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FREIGHT TRANSPORT ASSOCIATION LIMITED
Training course
Traffic operator (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
Training schedule
Your training will be provided by Logistics UK, with whom you will attend remote, online workshops on a monthly basis and monthly 1:1 support sessions with your personal tutor. You will also develop a wide variety of skills within the workplace throughout the program.
More training information
Logistics UK are a specialist, government-approved apprenticeship provider, experts in the logistics industry. In February 2025, during their Monitoring Visit, Ofsted stated that Logistics UK, ‘collaborate with apprentices and employers to make appropriate adjustments based on their specific needs. Apprentices with additional learning needs benefit from support plans and useful strategies which help them to make progress in line with that of their peers.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
About this employer
Ashcourt Group is a family-run organisation and a leading supplier of construction materials and waste management solutions. Since the group’s inception in 2012, we have expanded significantly through organic growth and a number of strategic acquisitions. To date, the company has just over 1,000 employees and operates across Yorkshire, Lincolnshire and the North East, with plans to expand nationally. We currently have several aggregate outlets, six ready-mix concrete plants, multiple wash plants and other recycling facilities, and have a fleet in excess of 220 HGVs out on the roads daily, servicing our customers across the construction industry.
We are industry leaders when it comes to sustainability and are committed to helping our customers achieve their environmental goals and sustainability targets.
After this apprenticeship
There is opportunity for the successful applicant to study for their Transport Manager CPC qualification and become a qualified transport manager once the Level 2 apprenticeship is completed.
Ask a question
The contact for this apprenticeship is:
FREIGHT TRANSPORT ASSOCIATION LIMITED
The reference code for this apprenticeship is VAC2000004382.
Apply now
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
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