Administration Apprentice
AIR BALOON HILL PRIMARY
BRISTOL (BS5 7PB)
Closes in 23 days (Monday 5 January 2026 at 11:59pm)
Posted on 9 December 2025
Contents
Summary
We are looking to appoint an Apprentice to join our established office team. In a 4-form entry Primary School, our office team is always busy – this role will give you the opportunity to work with a wide range of people; supporting staff, children, parents and visitors.
- Wage
-
£19,933 a year
Check minimum wage rates (opens in new tab)
Role is term-time only and holiday pay is paid (with no right to take holidays during term-time). Working weeks are 38 (plus 2 inset-days). Pay is for 45.2 weeks per year.
Salary is paid as 12 equal monthly instalments
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.30am - 4.00pm (one day per week 9.00am - 4.30pm) with a 30-minute unpaid lunch break. Term-time Only.
35 hours a week
- Start date
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Monday 19 January 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role will involve a wide-range of administration activities to support the smooth running of a busy school. No two days are ever the same in the school office and the successful candidate will have lots of opportunities to learn different skills.
Responsibilities will include:
- Providing a professional, friendly and efficient first point of contact for parents, pupils, staff, visitors and contractors; dealing with and responding to enquiries received in person, by telephone and by email
- Undertaking a wide range of administrative support to ensure efficient and effective delivery of services, ensuring confidentiality at all times
- Providing practical assistance in the preparation of materials to support teaching and learning within the school – including but not limited to photocopying, scanning, printing and laminating
- Being responsible for stock control of reprographics equipment (e.g. photocopier toner orders, paper stocks)
- Assisting the Administration Team with the collation of stationery supplies to staff
- Working with other Administration colleagues to support the administration function of the school
- Use of School Management Information System (Arbor) as required
- Other administrative tasks required to support the business needs of the school and Senior Leadership Team as required and which are commensurate with the grade
- Taking responsibility to the receipt of goods and orders, checking items against the purchase order to ensure all items have been received
- Supporting the Finance Administrator with order reconciliation
- Preparing and circulating communication to parents and carers to ensure that communication is regular, accurate and professional
Where you'll work
HILLSIDE ROAD
BRISTOL
BS5 7PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF BRISTOL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
What training will the apprentice take and what qualification will the apprentice get at the end?
- Business Administrator Level 3 Apprenticeship Standard
- Supporting and engaging with different parts of the organisation and interact with internal or external customers
- Off site training in its entirety
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Awareness of GDPR
Other requirements
· Excellent communication skills with people at all levels and from a variety of backgrounds. Able to communicate effectively both verbally and textually to establish effective working relationships with colleagues, parents and contractors
· Ability to work independently, without supervision, and manage own time and workload, with support and guidance where needed
· Able to work collaboratively and as part of a team, including ability to contribute effectively to the workload and responsibilities of a team.
· Ability to work under pressure
· Act as an ambassador for the school to its stakeholders
· Ability to quickly build an appropriate rapport with staff, students and parents
Ability to work in a confidential manner at all times
About this employer
At Air Balloon, we believe everyone can achieve, everyone can learn and that everyone belongs. Our diverse and vibrant school community is one that is safe, kind and respectful. We have 28 classes and can accommodate up to 840 pupils.
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and therefore, an enhanced DBS check is required for this position.
We particularly welcome applications from underrepresented groups, including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
http://www.abhps.com (opens in new tab)
Company benefits
Access to an Employee Assistant Programme including 24/7 virtual GP service.
After this apprenticeship
Full-time, permanent employment
Ask a question
The contact for this apprenticeship is:
CITY OF BRISTOL COLLEGE
The reference code for this apprenticeship is VAC2000004287.
Apply now
Closes in 23 days (Monday 5 January 2026 at 11:59pm)
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