Non-Stock Sourcing Support Apprentice

VJ TECHNOLOGY LIMITED

Ashford Kent (TN23 1EN)

Closes in 24 days (Wednesday 7 January 2026 at 11:59pm)

Posted on 11 December 2025


Summary

You will be working within the Internal Sales department and supporting with quoting Nonstock items and chasing responses. As well as completing a Business Administrator Level 3 Apprenticeship. On successfully achieving your qualification, it will open up possible opportunities within our supply chain or sales department.

Training course
Business administrator (level 3)
Hours
Monday - Friday between 8.00am - 5.00pm each day with an hour lunch break.

40 hours a week

Start date

Monday 12 January 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Respond to departmental incoming enquiries either by telephone or e-mail
  • Develop strong relationships with suppliers to maximise turnover
  • Provide outstanding customer service
  • Support the Internal sales team with finding suitable Non-Stock items and raising quotes for our customers
  • Meeting expected Key Performance Indicators and Service Level Agreements
  • To ensure non-stock enquiry requests are completed in a timely manner. Ensure the quotations have been checked and priced correctly, following all guidelines
  • Relationship building within our supply chain and customers

Where you'll work

VJ Technology
Technology House
Brunswick Road
Ashford Kent
TN23 1EN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

APPRENTICE TEAM LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Throughout the apprenticeship you’ll gain the skills, knowledge and behaviours needed for your chosen role and industry.

To help with this, you can expect to study the following subject areas:

  • Record and Document Production
  • Communications
  • IT
  • Project Management
  • Processes

During your apprenticeship you will gather evidence as part of a portfolio to demonstrate your knowledge, skills and behaviours.

This will include:

  • Completion of workbooks and knowledge questions
  • Virtual observations, carried out in line with data protection and GDPR requirements
  • Recorded professional discussions to capture reflective learning and understanding
  • Witness testimonies from managers to verify on-the-job performance and competence

Forget about lugging around all your work. The online iLearner e-portfolio system means all your work can be uploaded directly to your account and accessed wherever you go.

The system is easy to navigate and full guidance will be provided through our iLearner handbook and from your tutor through one-to-one support.

Requirements

Essential qualifications

GCSE in:

  • English (grade Level 2 or higher)
  • Maths (grade Level 2 or higher)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative

About this employer

VJ Technology is a UK leading distributor of fixings, construction, fasteners and building consumables to the construction and infrastructure sector. We are a team of over 180 knowledgeable professionals, and we pride ourselves on the customer experience. In our world, customer service isn’t a department, it’s a way of life! Our culture is strongly supported by our values, and we are passionate about innovation and excellence made possible by our day-to-day behaviours like transparency, colleague recognition and continual improvement. Our relaxed but incredibly professional environment facilitates us doing our best work and being the very best version of ourselves that we can be. To enable this, we encourage and support a learning environment. We are hardworking but have a lot of fun in and out of the workplace and we spend time giving back to our community and chosen charities.

http://www.vjtechnology.com (opens in new tab)

Company benefits

Bereavement leave Casual dress Company events Cycle to work scheme Life insurance On-site parking New starter gift box Birthday gift box Birthday additional leave Fruit boxes in office Holiday entitlement 33 days including 8 bank holidays.

After this apprenticeship

  • Opportunities within the Internal Sales and Supply Chain departments

Ask a question

The contact for this apprenticeship is:

APPRENTICE TEAM LTD

The reference code for this apprenticeship is VAC2000004147.

Apply now

Closes in 24 days (Wednesday 7 January 2026 at 11:59pm)

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