Quality Practitioner Apprentice (PSOQ) - Pfizer
Cogent Ssc Limited
Kent (CT13 9ND)
Closes on Friday 6 March 2026
Posted on 4 December 2025
Contents
Summary
This is a great opportunity to work for one of the worlds innovative pharmaceutical companies. Pfizer is looking to recruit an apprentice within the Global Clinical Supplies Quality Operations (GCSOQ) Team within PharmSci Operation Quality (PSOQ).
- Wage
-
£18,630 a year
- Training course
- Quality practitioner (level 4)
- Hours
-
Monday to Thursday, 9am – 5.25pm. Fridays, 9am – 4.05pm
12pm - 12.45pm lunch break
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 11 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This position will be supporting the Global Clinical Supplies Quality Operations (GCSOQ) Team within PharmSci Operation Quality (PSOQ) in areas such as, but not limited to, Quality Management Systems oversight, Release / Disposition including Qualified Persons supporting activities, Vendor Management Qualification and Oversight plus Clinical Complaints, Investigation and Audit support. This will include performing and supporting tasks such as the following:
- Completing job-related training and maintain personal training records.
- Building contacts and forming collaborative partnerships with key business lines and Quality Stakeholders Globally.
- Contributing to readiness activities before, during and after audits and inspections.
- Execute Clinical Complaints Intake and Triage activities.
- Track Vendor notifications and communication for Clinical Complaint Management.
- Support the monitoring, maintaining, and improving of systems and processes used for Quality Compliance.
- Identifying quality continuous improvement efforts to streamline compliance and efficiencies.
- Execute aspects of Clinical Packaging Release and Disposition activities.
- Support Qualified Persons (QP) activities to include QP declarations.
- Assist with Quality Agreement generation and amendments.
- Perform aspects of Vendor qualification and Vendor oversight activities.
Where you'll work
Discovery Park
Ramsgate Road
Sandwich
Kent
CT13 9ND
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CSR SCIENTIFIC TRAINING LIMITED
Training course
Quality practitioner (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Training schedule
Training for this apprenticeship will be completed online
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Analytical skills
- Logical
- Team working
About this employer
As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.
Company benefits
Holiday Allowance - 25.5 Days Holiday Allowance, plus Bank Holidays
Pension - Employee 5%, Employer 3%
Flexible Working Hours
Casual Dress
Discount Scheme
Employee Assistance Programme
Onsite Canteen
After this apprenticeship
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business.
Ask a question
The contact for this apprenticeship is:
CSR SCIENTIFIC TRAINING LIMITED
The reference code for this apprenticeship is VAC2000003937.
Apply now
Closes on Friday 6 March 2026
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