Receptionist / Office Administrator Apprentice
Wigley
Southam (CV47 8LB)
Closes in 21 days (Wednesday 31 December 2025 at 11:59pm)
Posted on 3 December 2025
Contents
Summary
As Receptionist / Office Administrator at Wigley Connect Ltd, you will play a key role in supporting the day-to-day running of Stockton House and providing general administrative support across the group of businesses. This includes front-of-house duties, coordinating office services, and assisting with routine administrative tasks.
- Wage
-
£15,500 a year
Check minimum wage rates (opens in new tab)
Pay will increase to £15819 in April 2026
- Training course
- Business administrator (level 3)
- Hours
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Monday-Friday, 9am-5pm.
38 hours a week
- Start date
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Thursday 1 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Welcome visitors and provide refreshments and meeting briefs as needed.
- Answer incoming calls and emails, directing them appropriately.
- Manage incoming and outgoing post.
- Book and prepare meeting rooms, including arranging catering when required.
- Monitor and operate access controls (intercom and CCTV).
- Maintain stock levels for office supplies and welfare items.
- Conduct routine office compliance checks (e.g. fire safety, first aid kits, water hygiene).
- Ensure high standards are upheld across reception and office areas.
- Arrange, book, and communicate travel and accommodation arrangements on request.
- Completion of any ad hoc administrative requests in a timely manner.
- Maintain electronic filing systems.
Where you'll work
Stockton House
Rugby Road
Stockton
Southam
CV47 8LB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training to be provided:
- Business Administrator Level 3 Apprenticeship Standard
- Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am - 4:30pm)
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Based in the centre of the UK, and acting nationwide, we create short and long-term value on behalf of the Wigley family and our strategic partners.
Our business is driven by opportunity identifying, and unlocking value others might overlook. Over the last 60 years we have recognised, shaped, and grown countless opportunities, to create real and lasting value for all stakeholders.
Our group of independent businesses, which operate across the real estate life cycle, are focused on diverse short and long-term land and property interests and other related services. With complementary areas of focus and expertise, each business functions efficiently and effectively in their own right and are led by empowered leaders.
https://www.wigleyinvestmentholdings.com/about/ (opens in new tab)
After this apprenticeship
Potential for career advancement within the company as you gain experience and develop your skills.
Ask a question
The contact for this apprenticeship is:
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
The reference code for this apprenticeship is VAC2000003840.
Apply now
Closes in 21 days (Wednesday 31 December 2025 at 11:59pm)
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