School Business Administrator Apprentice

HATTON ACADEMIES TRUST

Northamptonshire (NN8 4RP)

Closes on Tuesday 3 February 2026

Posted on 3 December 2025

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Summary

An excellent opportunity to work for a local network of academies, who work together to support all of their students, as part of your role you will be, providing a range of administrative services, meeting and greeting visitors, an exciting and varied role.

• Wage:

  £15,704 a year

  Check minimum wage rates (opens in new tab)

  £ 7.55 to £12.71 per hour dependent on age

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday, 8.00am to 4.00pm. Friday, 8.00am to 3:30pm (Term Time plus 5 days).

  40 hours a week

• Start date:

  Tuesday 17 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key duties will include:

• Provide a full range of administrative services, primarily for the Administration Team.
• Provide reprographics support as required to include; photocopying, stapling, binding, laminating and finishing of Academy resource materials.
• Screening and dealing with telephone calls and enquiries.
• Typing/word processing of materials to include; letters to pupils/parents, filing, typing minutes, collating/preparing resources, In-touch communications.
• Administration of orders and purchases, ensuring all appropriate paperwork is completed in accordance with Academy procedures and chasing delivery as required.
• Meeting and greeting visitors, arranging refreshments as required
• Assist with preparing documents using Powerpoint, Excel, Work, and Publisher as directed.
• Produce standardised school letters or communications as directed, such as student award certificates, event postcards.
• Provide first-line cover for administration colleagues as required, to help ensure continuity of the Academy’s support services, including the exams and data team and the first aid room when required (First Aid Training will be given as part of the role).

Reception/Student Reception:

• Receive and greet, in a positive manner, all visitors entering the Academy.
• Be a point of information for staff, pupils, parents and other visitors to the Academy.
• Be a point of contact for any emergency regarding staff, pupils and premises.
• Receive all incoming telephone calls promptly and ensure the necessary messages are relayed to staff and pupils.
• Administer the meeting room booking system.

The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.

This role will be working towards Business Administrator level 3 qualification supported by starting off.

Where you'll work

Sir Christopher Hatton Academy
The Pyghtle
Wellingborough
Northamptonshire
NN8 4RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration
• Remote training delivery
• Onefile
• VLE
• 6 hours of dedicated training time every week.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

About this employer

 We consist of a local network of academies who work together to support all of their students. They are responsible for the education of almost 2500 students. The successful candidate will work within the Wellingborough-based secondary school, an independent non-denominational academy providing comprehensive education for girls and boys aged 11-18 and will be working alongside the administrative team.

Company benefits

Varied role providing plenty of development opportunities, Supportive team environment, Employee assist programme, Mental Health first aider network.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

The reference code for this apprenticeship is VAC2000003750.

Apply now

Closes on Tuesday 3 February 2026

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