Business Administrator Apprentice

SOUTH EAST BUSINESS SYSTEMS LTD

Haywards Heath West Sussex (RH16 4PL)

Closes in 20 days (Tuesday 30 December 2025 at 11:59pm)

Posted on 3 December 2025

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Summary

We are looking for a highly organised, proactive Business Administrator to join our team and help keep everything running smoothly behind the scenes.

This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and wants to be part of a friendly, professional, and forward-thinking team.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 0900 - 1700 1 hour unpaid lunch

38 hours a week

Start date

Monday 12 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our Business Administrator, you’ll work closely with the Directors and support all the branches of teams.
You’ll be the central link across our business — managing admin tasks, supporting finance and HR, assisting with client communications, and helping us stay organised and compliant.

  • Provide day-to-day administrative support to the Directors and wider team.
  • Coordinate diaries, meetings, and documentation.
  • Assist with finance tasks including invoices, expenses, and supplier management.
  • Support HR administration, onboarding, and training coordination.
  • Help maintain compliance records (GDPR, H&S, ISO).
  • Update client records, proposals, and marketing materials.
  • Manage general office organisation and communication flow.

Where you'll work

1st Floor the Architects Office
Gower Road
Haywards Heath West Sussex
RH16 4PL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY BUSINESS COLLEGE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
  • You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

More training information

  • DBC Training are a multi award-winning employment and skills training provider
  • We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential 
    https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Team working
  • Initiative
  • Confidence
  • Enthusiasm
  • Keen to learn new skills
  • Strong work ethic

About this employer

We’re a growing UK-based IT services business led by a team of three Directors who are also the company’s owners. Together, we deliver high-quality technology solutions with a focus on innovation, reliability, and excellent customer experience.

https://www.e-sebs.co.uk/ (opens in new tab)

Company benefits

  • A supportive and collaborative working environment.
  • Flexible working arrangements (office and remote options).
  • The chance to make a real impact in a growing IT company.

After this apprenticeship

Opportunities for professional growth and development.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC2000003735.

Apply now

Closes in 20 days (Tuesday 30 December 2025 at 11:59pm)

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