Optical Assistant Apprentice

SACRED EYES LONDON LTD

London (SE18 6HZ)

Closes in 15 days (Friday 30 January 2026 at 11:59pm)

Posted on 14 January 2026


Summary

This vacancy is for an Apprentice Optical Assistant based in Woolwich.

The successful applicant will have the opportunity to undertake valuable work experience within Scared Eyes London Ltd supporting day to day tasks whilst gaining on the job qualifications.

Training course
Optical assistant 2022 (level 3)
Hours
Monday - Saturday, 08:50 - 17:00

30 hours a week

Start date

Monday 9 February 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a fantastic and unique opportunity to embark on a journey towards a great career.

Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training.

You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.

Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges.

If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.

It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives.

The duties within this role include:

  • Greeting customers in a professional and friendly manner as they enter the practice
  • Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
  • Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
  • Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
  • Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
  • Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
  • Basic frame repairs
  • Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
  • Ordering prescription glasses and contact lenses in for the customer
  • Correct completion of NHS paperwork and written records in-line with company procedures
  • Making follow up appointments for customers
  • Use a focimeter to find the prescription from spectacles
  • Communicate contact lenses suitability, features and benefits
  • Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
  • Explaining offers and products to customers
  • Taking payments from customers
  • Being able to problem solve with basic optical concerns
  • Understanding business KPIs and how they affect the practices profitability

Where you'll work

7 Powis Street
London
SE18 6HZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINING 2000 LIMITED

Training course

Optical assistant 2022 (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

Other requirements

Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.

About this employer

Sacred Eyes is an optical company based in Woolwich.

After this apprenticeship

The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.

Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.

You could go on to acquire higher level optical qualifications such as:

  • Ophthalmic Dispensing- Become a qualified Dispensing Optician
  • Contact lens Optician - fit Contact lenses
  • Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump -ons
  • Optometry courses - carry out full eye examinations and issue prescriptions
  • Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
  • In-practice trainer - You could use your knowledge to train others

Other non-clinical roles:

  • Practice Management you could complete a management course
  • Practice ownership you could go into business yourself, partnership or franchise

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

The reference code for this apprenticeship is VAC2000003729.

Apply now

Closes in 15 days (Friday 30 January 2026 at 11:59pm)