Business Administrator Apprentice
THE MARTIN GALLIER PROJECT
WIRRAL (CH62 1AB)
Closes in 12 days (Wednesday 17 December 2025 at 11:59pm)
Posted on 3 December 2025
Contents
Summary
During this apprenticeship opportunity, you will be responsible for the general administration of our Chester base which include; being the first point of contact for anyone visiting the service, answering the telephone and dealing with queries, booking client appointments and general administration duties to support the running of the project.
- Wage
-
£12,563.20 to £20,317.44, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
5 days out of 7 (including weekends) This will be confirmed on a rota-basis.
Working hours are 09:30 - 16:30
32 hours a week
- Start date
-
Wednesday 31 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The sucessful candidate will be responsible for the general administration of our Chester base which will include the following duties:
- Being the first point of contact for anyone visiting the service
- Answering the telephone and dealing with queries
- Booking in client appointments
- Upkeep on the inhouse CRM system which includes scanning and filing
- Ensuring the office building is kept presentable at all times which includes general cleaning duties
- Any other general administration duties required
The Martin Gallier Project supports people who are affected by suicide, therefore the successful candidate must be comfortable being around the subject of suicide.
As first point of contact for anyone visiting or calling the project, the successful candidate will also be responsible for meeting and greeting with a friendly and empathetic approach.
The successful candidate will receive a funded space on ASIST (Applied Suicide Intervention Skills Training) which gives participants the skills and confidence to deliver lifesaving suicide interventions.
Where you'll work
57 NEW CHESTER ROAD
WIRRAL
CH62 1AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESHIRE COLLEGE SOUTH AND WEST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The Candidate will follow a Level 3 Apprenticeship Standard programme and study towards a full Level 3 Business Administrator
- This training will be structured and delivered by Cheshire College - South & West
- If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subjects
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Mathematics (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Non judgemental
- Patience
- Positive attitude
- Can use own initiative
- Passion for suicide prevention
Other requirements
You will need to think about travel to and from location.
About this employer
The Martin Gallier Project is a suicide prevention, intervention and postvention charity who offers immediate access to non-clinical support to anyone over the age of 16 who is affected by suicide. This includes those who are experiencing a suicidial crisis, people who are experincing thoughts of suicide, families who are supporting a loved one and also those bereaved by suicide.
https://www.themartingallierproject.org/first-contact-and-consent-form (opens in new tab)
After this apprenticeship
- On completion of apprenticeship there may be a possible position within the company
Ask a question
The contact for this apprenticeship is:
CHESHIRE COLLEGE SOUTH AND WEST
The reference code for this apprenticeship is VAC2000003671.
Apply now
Closes in 12 days (Wednesday 17 December 2025 at 11:59pm)
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