Office Support Apprentice
QUARTZELEC LTD
Sheffield (S25 3QE)
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
Posted on 3 December 2025
Contents
Summary
Do you want to work with a leading independent electrical engineering group? With this active role within their head office team, you’ll provide administration support to the whole business, learning about how a business operates. This is the perfect opportunity for someone who would like to progress with in the sector.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday hours to be confirmed.
38 hours a week
- Start date
-
Monday 12 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
With RNN Group support, this apprenticeship will give you an insight into Quartzelec and how a successful business operates.
This role will specifically develop you into a professional Administration specialist, enabling you to become integral to the company. You will learn the skills, knowledge and behaviours to be able to:
Provide Administrative Support, ensuring:-
- Through the use of Unit 4 and data storage that the company meets the requirements of ISO9001 / 14001 standards.
- Supplier Invoice Registration
- Expenses Processing
- Timesheet Creation and Processing
- Archive Maintenance
- Raise and Manage Purchase Orders
- Maintain Training Records
- Maintain Absence Records
- Follow up on Outstanding Debt/Customer Statements
- Customer Invoicing
- Create Projects and Maintain Files
- Project support for Operations Manager
- Incoming Telephone Enquiries
- Incoming & Outgoing Post
- Liaise with HQ and other Units within the Business
- All Other Administrative Duties As and When Required
Where you'll work
Caxton Way
Dinnington
Sheffield
S25 3QE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RNN GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills Maths Level 2 (If required)
- Functional Skills English Level 2 (If required)
Monthly Day Release online (3-hour sessions), 10 weekly onsite reviews & observations and face-to-face at college on months 3. 6 & 10.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
- Responsible and accountable
- Good attitude to work
Other requirements
Ensure you can travel to the place of work for the working hours stated above.
About this employer
An unrivalled service partner in both UK and global markets, we are an independent organisation, employing over 600 people with a turnover in excess of £70million.
We offer a formidable range of competencies and expertise developed over our 100 years' legacy, which means today we are well known as a technical authority in the field of rotating electrical machines, supporting the OEM and owner/operator for new equipment as well as the maintenance, repair and operators market.
We have also successfully positioned ourselves as leading Electrical Contractors in both LV and HV services, demonstrating significant proficiency within the M&E arena where Quartzelec continues to prosper. An exceptional level of local support and the necessary accreditations/certifications in place allows us to support industrial, infrastructure and commercial clients alike.
The Quartzelec organisation supports initial design through to successful installation and commissioning with ongoing maintenance to ensure continued efficiency and safety of your processes. Coupled with a complementary portfolio of specialist products and services available through specific Quartzelec companies such as condition monitoring solutions (Quartzteq) and metal fabrication (TS Metals), our customers can therefore take advantage of our end-to-end delivery or individual services, providing optimum return on investment.
After this apprenticeship
Full-time employment and progression to higher education.
Ask a question
The contact for this apprenticeship is:
RNN GROUP
The reference code for this apprenticeship is VAC2000003640.
Apply now
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
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