Sales and Business Administration Apprentice

GERDA SECURITY PRODUCTS LIMITED

Bury St. Edmunds (IP28 7AS)

Closes in 13 days (Tuesday 23 December 2025)

Posted on 3 December 2025

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Summary

Gerda Security Products is committed to making the built environment a safer place to live, by providing the best quality fire safety and security products and services with outstanding value. The team are looking to recruit a Sales and Business Administration Apprentice.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Half hour unpaid lunch, Mon – Thursday with a 1 hour unpaid lunch on Friday. However, if apprentice wished to have an hour long lunch each day, they could work 08.30 to 17.30 Monday to Thursday and then as Friday above.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, between 8:30am and 5.00pm

  40 hours a week

• Start date:

  Monday 19 January 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main roles and responsbilities: 

• Raise quotations, for fire rated doors, from survey and interpret data using technical specification sheets
• Contact clients to obtain missing information or answer queries
• Deal with direct sales to leaseholders and assist with domestic sales of Gerda 2000 keys
• Assist Account Managers with any queries or follow ups
• Update filing and maintain files to ensure documentation is accurate and up to date
• Update databases (Dynamics, RTIS, Business Central and Smartsheet)
• Survey scheduling and making appointments with residents
• Process orders and raise production paperwork, planning orders into the factory
• Maintain a safe working environment by following all health and safety procedures
• Update computer system to keep necessary records and keep paperwork up to date
• Participate in team briefings to ensure company targets are met

The Sales and Business Administration Apprentice will collaborate with the Sales, Planning, Account Management, Finance, and Production teams across multiple company locations. At times, liaison with customers will be required.

This role will contribute to the company’s success by ensuring the efficient processing of orders, thereby supporting seamless ongoing operations.

Where you'll work

Technologies House, 26 Hampstead Avenue
Bury St. Edmunds
IP28 7AS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST SUFFOLK COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Initiative

Other requirements

Company benefits include: a pension, Life Insurance, Digital GP, Perkbox and an Employee Assistance Programme.

About this employer

We are a leading British manufacturer of high specification, top performance fire doorsets and specialist in Emergency Access Products. We major in design and development of our own products using safe design principles.

After this apprenticeship

• Possibility of a full-time job or higher qualification via the apprentice route

Ask a question

The contact for this apprenticeship is:

WEST SUFFOLK COLLEGE

The reference code for this apprenticeship is VAC2000003554.

Apply now

Closes in 13 days (Tuesday 23 December 2025)

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