Apprentice Junior Road Freight Operator
ZIEGLER UK LIMITED
Leeds (LS27 0RY)
Closes on Saturday 31 January 2026
Posted on 2 December 2025
Contents
Summary
Coordinates national and international freight movements, including European groupage and customs. Uses freight management systems, liaises with customers, suppliers and overseas partners, and provides shipment updates. Works with the team to maintain excellent customer service and clear communication.
- Wage
-
£18,500 a year
- Training course
- International freight forwarding specialist (level 3)
- Hours
-
Monday- Friday
09:00- 17:00
1 hour lunch break
35 hours a week
- Start date
-
Sunday 1 February 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Arranging movement of freight from origin to destination, both international and national
- Handling European Groupage Services & Customs Clearances
- Communicating with customers as to the progress of their shipments
- Liaising with customers, overseas partners and suppliers
- Using freight management system to input jobs and carry out tasks
- Working with the team to ensure that customer service is always maintained
- Communicate with all members of staff at all levels
- Excellent customer service skills
Where you'll work
Unit 4, Cliffe Park Way
Bruntcliffe Road
Morley
Leeds
LS27 0RY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SR APPRENTICESHIPS LIMITED
Training course
International freight forwarding specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
- Air. Use and adapt terminology appropriate to the air freight industry.
- Air. Select and use documentation appropriate to the air freight industry.
- Ocean. Use and adapt terminology appropriate to the ocean freight industry.
- Ocean. Select and use documentation appropriate to the ocean freight industry.
- Road. Use and adapt terminology appropriate to the road freight industry.
- Road. Select and use documentation appropriate to the road freight industry.
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Training schedule
On the job training
Requirements
Essential qualifications
GCSE in:
- English (grade Pass)
- Maths (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Hard working
- Confident
- Punctual
- Willingness to learn
- Self-sufficient
About this employer
Ziegler Group offer international logistics services and multimodal transport by road, sea, air, rail and inland waterway
Company benefits
- Birthday off Benefit
- Death in service
- Cycle scheme
- 21 days holiday allowance
After this apprenticeship
- To have a long and successful career within the freight industry, becoming a Road Freight Operator upon completion on the IFF Apprenticeship
Ask a question
The contact for this apprenticeship is:
SR APPRENTICESHIPS LIMITED
The reference code for this apprenticeship is VAC2000003493.
Apply now
Closes on Saturday 31 January 2026
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