Transport Administrator Apprentice
Ashcourt
Gainsborough, Grimsby
Closes on Monday 5 January 2026
Posted on 2 December 2025
Contents
Summary
As an apprentice at Ashcourt you will gain experience in the transport office while studying for the L2 Traffic Operator apprenticeship. You will receive lots of support and gain valuable skills.
- Wage
-
£15,000 a year
- Training course
- Traffic operator (level 2)
- Hours
-
Monday- Friday
9am- 5pm
38 hours a week
- Start date
-
Monday 19 January 2026
- Duration
-
1 year
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As apprentice at Ashcourt you will:
- Complete daily transport administrative tasks
- Work closely with drivers and other staff
- Deal with customer enquiries via email or phone
- Assist with the coordination of dipatch orders
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Manton Quarry, Manton, Gainsborough, DN21 4JT
- Estate Road 2, South Humberside Industrial Estate, Grimsby, DN31 2TG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FREIGHT TRANSPORT ASSOCIATION LIMITED
Training course
Traffic operator (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
Training schedule
Your training will be provided by Logisitcs UK with whom you will attend remote, online workshops on a monthly basis and monthly 1:1 support sessions with your personal tutor. You will also develop a wide variety of skills within the workplace throughout the program.
More training information
Logistics UK are a specialist, government-approved apprenticeship provider, experts in the logistics industry. In February 2025, during their Monitoring Visit, Ofsted stated that Logistics UK, ‘collaborate with apprentices and employers to make appropriate adjustments based on their specific needs. Apprentices with additional learning needs benefit from support plans and useful strategies which help them to make progress in line with that of their peers.’
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
About this employer
Who is Ashcourt Group?
Ashcourt Group is a family-run organisation and a leading supplier of construction materials and waste management solutions. Since the group’s inception in 2012, we have expanded significantly through organic growth and a number of strategic acquisitions.
We provide a fully integrated solution which ensures a streamlined service for all clients. The multi-faceted divisions of the group enable us to facilitate all requirements of construction projects, supplying products such as quarried and recycled aggregates, ready-mix concrete and a range of complimentary services such as the supply of plant hire, fuel and waste management solutions.
Where does Ashcourt Group operate?
To date, the company has just over 1,000 employees and operates across Yorkshire, Lincolnshire and the North East, with plans to expand nationally. We currently have several strategically located aggregate outlets, six ready-mix concrete plants, multiple wash plants and other recycling facilities, and have a fleet in excess of 220 HGVs out on the roads daily, servicing our customers across the construction industry.
We work with a variety of clients including a number of blue chip companies, national construction companies, local councils and a range of agricultural, commercial and domestic customers.
What sets Ashcourt Group apart?
Ashcourt Group understands now more than ever that clients are looking to partner with reliable construction materials suppliers that are capable to assist with every step of a project. The fully integrated divisions of Ashcourt Group offer a streamlined service with quality and expertise at the heart of everything we do.
We strive to be dynamic and innovative leaders in all divisions of the industry in which we operate, through delivering superior quality service and value. This is evidenced through our continuous reinvestment into the business.
We are industry leaders when it comes to sustainability and are committed to helping our customers achieve their environmental goals and sustainability targets.
After this apprenticeship
There is opportunity for the successful applicant to study for their Transport Manager CPC qualification and become a qualified transport manager once the Level 2 apprenticeship is completed.
Ask a question
The contact for this apprenticeship is:
FREIGHT TRANSPORT ASSOCIATION LIMITED
The reference code for this apprenticeship is VAC2000003422.
Apply now
Closes on Monday 5 January 2026
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