Business Administration Apprentice
Hero Recruitment Solutions
Waltham Cross (EN8 8YD)
Closes in 21 days (Wednesday 31 December 2025 at 11:59pm)
Posted on 2 December 2025
Contents
Summary
We are a specialist healthcare recruitment agency providing temporary and permanent staffing solutions to care homes and healthcare providers. As our growth continues, we are looking for a confident and organised Business Administration Apprentice to support our busy recruitment and compliance team.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:30 am - 5:00 pm
38 hours a week
- Start date
-
Monday 5 January 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a fantastic opportunity to build strong administrative, communication, and organisational skills while learning how a fast-paced recruitment business operates behind the scenes.
Role Overview:
As a Business Administration Apprentice, you will play a key part in managing our back-office operations. Although this is an administrative position, you will be heavily involved in the essential processes that allow our consultants to deliver a high-quality service.
You will support the full candidate registration journey, communicate with clients and candidates daily, and ensure all compliance and documentation is completed accurately and on time.
This role is ideal for someone who is confident, highly organised, and eager to build a career in business administration or recruitment.
- Process new candidate registrations from start to finish
- Collect, verify, and record all required compliance documents
- Ensure candidates meet legal and company requirements before starting work
- Support with booking registration appointments and chasing outstanding paperwork
- Maintain accurate records on internal systems and databases
- Assist the recruitment team with daily administrative tasks
- Help ensure the team stays ahead of its workload and deadlines
- Support internal processes such as data entry, filing, exporting lists, and system updates
- Contribute to team meetings and support service improvements
Where you'll work
Theobalds Business Park
Innovation Place Platinum Way
Cheshunt
Waltham Cross
EN8 8YD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training to be provided:
- Level 3 Business Administrator standard delivered through 15-months' workplace-based training
- English and maths Level 2 functional skills if required
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Administrative skills
- Team working
- Strong administration skills
- Self motivated
- Time management skills
- Eager to learn
About this employer
Welcome to Hero Recruitment, your specialist partner in healthcare and social care staffing. We are dedicated to connecting compassionate, skilled professionals with leading care providers across the UK, offering both permanent and temporary opportunities.
Our mission is to support the vital work of the healthcare and social care sector by providing exceptional service, rigorous candidate vetting, and personalised solutions for every client and candidate.
Explore our website to discover how we can help you find your next rewarding role or the ideal candidate to enhance your team’s care and impact.
After this apprenticeship
A full-time role within the company following successful completion of an apprenticeship.
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
The reference code for this apprenticeship is VAC2000003410.
Apply now
Closes in 21 days (Wednesday 31 December 2025 at 11:59pm)
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