Level 2 Pharmacy Services Assistant Apprentice - Applegate Pharmacy

Applegate Pharmacy

Nottingham (NG7 3GR)

Closes in 23 days (Sunday 4 January 2026 at 11:59pm)

Posted on 10 December 2025


Summary

Applegate Pharmacy is offering a motivated and enthusiastic individual the opportunity to begin their career as a Level 2 Pharmacy Services Assistant. You’ll support customers, assist with the sale of over-the-counter and specialist products, and gain hands-on experience in a professional pharmacy setting.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Variety of shifts between Monday - Friday, 9:00 a.m. - 6:45 p.m. NO WEEKEND WORKING required.

30 hours a week

Start date

Monday 5 January 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

During your Level 2 Pharmacy Services Assistant Apprenticeship, you will receive full training to confidently carry out a range of duties, including:

  • Assisting in the sale of over-the-counter medicines and healthcare products
  • Receiving and processing prescriptions, ensuring accuracy and confidentiality
  • Ordering, receiving, and safely storing pharmaceutical stock, maintaining appropriate records
  • Liaising with customers to provide friendly, personalised service and advice on products
  • Managing stock levels, replenishing shelves, and maintaining a clean, organised sales area
  • Receiving and verifying deliveries, checking quantities against orders and reporting shortages to the supervisor
  • Processing customer payments accurately using the till (cash, card, and account payments)
  • Assisting with daily or end-of-shift till reconciliations when required
  • Ensuring all activities meet quality, health and safety, and customer service standards
  • Applying specialist product knowledge when assisting with sales and customer queries
  • Keeping the workplace clean, tidy, and compliant with health and safety standards
  • Completing all mandatory and apprenticeship training in line with programme requirements
  • Carrying out any other reasonable duties required to support the smooth running of the pharmacy

Where you'll work

61 Ilkeston Road
Nottingham
NG7 3GR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

This apprenticeship is work-based learning. Therefore, most of the time you will be working at the employer’s address.

  • Pharmacy Services Assistant Level 2
  • Functional Skills, if required

https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0  

Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the link above for more information.

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 9 - 3/D)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working

About this employer

Applegate Pharmacy is a trusted independent NHS community pharmacy dedicated to supporting the health and wellbeing of the local community. With a friendly and professional team, we provide a wide range of services including prescription dispensing, health advice, flu vaccinations, and over-the-counter medicines. We pride ourselves on offering personalised care, ensuring every customer receives the best support and guidance for their needs. Applegate Pharmacy also offers convenient prescription ordering, delivery, and collection services, helping patients manage their healthcare with ease and reliability. It’s a great place to learn, grow, and make a real difference in people’s lives.

https://www.applegatepharmacy.co.uk/ (opens in new tab)

After this apprenticeship

Potential of ongoing employment upon successful completion of the apprenticeship, if there is a position available at that time.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000003029.

Apply now

Closes in 23 days (Sunday 4 January 2026 at 11:59pm)

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