Apprenticeship - Human Resources
Cummins Ltd
Darlington (DL1 4BS)
Closes in 14 days (Friday 19 December 2025)
Posted on 28 November 2025
Contents
Summary
The HR Apprentice role is a developmental position within the newly formed HR Operations Team. On completion of this apprenticeship, you will obtain a CIPD Level 3 qualification.
- Wage
-
Competitive
Competitive wage offered
- Training course
- HR support (level 3)
- Hours
-
During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study with City Skills. The working hours are flexible across Monday to Friday.
38 hours a week
- Start date
-
Monday 12 January 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an enthusiastic Apprentice to join our team specialising in Human Resources for our HR Operations Team in Darlington. During your placement with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways:
- Provide support to employees in assembly, technical, engineering, and specialist support roles.
- Work across multiple Terms and Conditions of employment in Darlington, Leeds, and Cumbernauld.
- Assist in employee relations activities across all sites.
- Execute projects aimed at process improvement.
- Deliver comprehensive administrative support to the HR function.
- Collaborate effectively within a diverse and dynamic team environment.
To be successful in this role you will need the following:
- 2 GCSE’s 9-5/A*-C in Math’s & English. 3 other GCSE’s subjects at 9-5/A*-C required. Psychology, business or law is desirable but not essential.
- 3 A Levels A-C is desirable but not essential.
- Ability to be proactive and seek solutions to problems while manage time effectively prioritize tasks.
- Proficient in the use of Microsoft Excel, PowerPoint and Word to a good standard.
- A self-starter who is motivated to use your own initiative and has Good attention to detail.
Where you'll work
Centenary House
Yarm Road
Darlington
DL1 4BS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Requirements
Essential qualifications
GCSE in:
- 3 other subjects (grade C/4 or above)
- Maths & English (grade C/4 or above)
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.
https://www.cummins.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Possibility of potential permanent employment through open vacancies.
Ask a question
The contact for this apprenticeship is:
CITY SKILLS LIMITED
The reference code for this apprenticeship is VAC2000003028.
Apply now
Closes in 14 days (Friday 19 December 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.