General Administrator Apprentice

Moseley Park Academy

Wolverhampton (WV14 6LU)

Closes on Friday 16 January 2026

Posted on 11 December 2025

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Summary

Provide specific administrative and general office support to ensure the effective running of the academy. Supporting the day-to-day operation of the office, acting as the first point of contact both face-to-face and over the telephone, responding to any enquiries with accurate information. 

• Wage:

  £11,778 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday- Friday.

  30 hours a week

• Start date:

  Monday 23 February 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide administrative support using a variety of ICT packages and office equipment to provide timely and accurate document processing
  • Update manual records and computerised management information systems, ensuring accurate data input, identifying any errors in order to ensure that the Trust’s reporting
  requirements are satisfied, and information is communicated in a timely manner
  • Provide accurate and meaningful information to a range of stakeholders, conducting routine interrogation of management information systems to provide basic reports and
  answer queries
  • Store, distribute and replenish equipment and materials, which may involve checking stock deliveries and referring any queries to the line manager to ensure availability to colleagues when required
  • Arrange for servicing and repair of office equipment where required
  • Support during events by taking bookings, greeting visitors and providing hospitality and refreshments as requested
• Undertake a systematic study of practice with a consequent programme of self and professional development to ensure that the necessary skills, knowledge and understanding are
  kept up to date
  • Be aware of and comply with all school policies (available via the Staff VLE. It is important that all staff keep up to date with current policies, and any concerns are reported to the relevant
  named persons without delay
  • To promote equality, diversity and inclusion and demonstrate this within the role
  • To play a full part in the life of the school community, to support its distinctive mission, aims and ethos
  • To set an example of positive personal integrity and professionalism with appropriate communications and relationships at all levels
  • To act as exam invigilator when required
  • To undertake such other duties which may be regarded as within the nature of the duties and responsibilities for the grade of the post as defined and subject to any reasonable adjustments
  under the Equality Act 2010. Any changes of a permanent nature will be incorporated into the job description

Where you'll work

Moseley Park
Holland Road
Wolverhampton
WV14 6LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF WOLVERHAMPTON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• 1 Day a week completing college work
• The rest of the training will take place within the work environment

Requirements

Essential qualifications

GCSE in:

• English (grade 5/C or above)
• Maths (grade 5/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Self Motivation

About this employer

Moseley Park is part of CLPT and is a successful and expanding school. We have a genuine commitment to both the academic and personal development of our young people. Our fantastic team of dedicated teachers and associate staff encourage and support an ethos of hard work, dedication and commitment to learning which is complemented by an extensive extra-curricular offer to all students. Our dedicated staff work tirelessly to create inclusive and supportive environments where every student can thrive.

COMPLIANCE AND SAFEGUARDING
To apply, a completed application form should be submitted.

Please note that by submitting an application, you acknowledge that we reserve the right to view any publicly available information published online (including social media platforms) as part of our shortlisting process, in line with current KCSIE guidelines.

CLPT is required under law and guidance to check the criminal background of all employees. Decisions to appoint will be subject to consideration of an enhanced disclosure, including a Barred List check, from the Disclosure and Barring Service. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

If shortlisted for an interview you will be required to disclose to us information about any:
• adult cautions (simple or conditional);
• conditional cautions;
• convictions in a Court of Law; and

This information can be disclosed either verbally at interview or by completing a relevant conviction form after interview if that is your preference. It is an offence for anyone to apply for a role if they are barred from engaging in regulated activity relevant to children.

ELIGIBILITY TO WORK IN THE UK
We are legally obliged to ask you to provide evidence of your right to live and work in the UK. If you are successful, we will ask you to provide appropriate documents, such as a passport, visa of full birth certificate and national insurance number to confirm this. (Further details are available from the UK Boarder Agency website).

CLPT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. CLPT expects all staff and volunteers to share this commitment.

Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post involves working with children and therefore will be subject to an enhanced Disclosure and Barring Service check (DBS). Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check.

If you are shortlisted for an interview, we shall request two references at this stage to comply with Keeping Children Safe in Education.

The academy values diversity and inclusion welcome applications from candidates with diverse backgrounds. Equality is promoted and the academy will guarantee an interview to disabled candidates if the essential job criteria is met fully.

After this apprenticeship

Potential to progress to full-time employment, dependent on completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CITY OF WOLVERHAMPTON COLLEGE

The reference code for this apprenticeship is VAC2000002916.

Apply now

Closes on Friday 16 January 2026

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