Kingston Upon Hull City Council Human Resources - HR Support Apprentice
Kingston upon Hull City Council
Hull (HU1 2AA)
Closes in 15 days (Friday 12 December 2025 at 11:59pm)
Posted on 26 November 2025
Contents
Summary
Hull City Council is seeking an enthusiastic HR Apprentice to join our team and provide vital administrative and operational support. This varied role covers Recruitment and DBS processes while giving you hands-on experience across a range of HR functions. Including administrative support and how to onboard staff in line with employment law
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
-
8.30 – 5 pm Monday – Friday and 8.30 – 4.30 pm Friday
30 minute lunch break
37 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
As an HR Apprentice, you’ll work closely with our Recruitment and DBS teams, handling day-to-day email, telephone, and face-to-face enquiries. You’ll provide HR, Recruitment, and DBS advice to applicants, staff, and managers, following council policies and guidance while ensuring compliance with employment law to minimise risk.
Your responsibilities will include:
• Supporting a wide range of HR processes, from transactional tasks to more complex activities such as onboarding new staff through to retirement.
• Processing recruitment for newly appointed employees.
• Carrying out DBS ID verification checks and maintaining confidential employee DBS information securely and accurately, in line with GDPR and data protection requirements.
• Representing Hull City Council at local job fairs to promote careers within the organisation.
This role offers a fantastic opportunity to gain practical experience across HR functions while developing your knowledge of safer recruitment practices and employment law.
Where you'll work
The Guildhall
Alfred Gelder Street
Hull
HU1 2AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NINE DOTS DEVELOPMENT LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Where you’ll work
The Guildhall, Alfred Gelder Street, Hull, HU1 2AA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
Nine Dots
Your training course
HR Support
Equal to Level 3 (A level)
Course contents
• • • • • • • • Your training plan
• HR Support Level 3 Apprenticeship Standard
• End Point Assessment (EPA)
• Functional Skills in maths, English if required
• Regular training and development sessions to meet the needs of the employer and the apprentice
• On and off-the-job training and location to be confirmed
More training information
Applicant must attend Nine Dots initial assessment, interview and online training
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Service Skills
- Process Improvement Skills
- Managing HR Information
- Personal Development
Other requirements
passing a Disclosure and Barring Service (DBS) check
About this employer
Hull City Council’s HR, Recruitment, and DBS teams deliver an efficient, high-quality, and confidential support service to both the Council and external organisations.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
This role offers a fantastic opportunity to gain practical experience across HR functions while developing your knowledge of safer recruitment practices and employment law.
Opportunity to apply for Hull City Council Role.
Ask a question
The contact for this apprenticeship is:
NINE DOTS DEVELOPMENT LIMITED
The reference code for this apprenticeship is VAC2000002624.
Apply now
Closes in 15 days (Friday 12 December 2025 at 11:59pm)
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