Apprentice Sales Administrator
REALISE TRAINING LIMITED
Holme Wood (BD4 0JE)
Closes in 14 days (Friday 19 December 2025)
Posted on 26 November 2025
Contents
Summary
Realise has a fantastic opportunity to join a thriving team as a Sales Administrator Apprentice. This is a key role in ensuring that we are responding to all incoming course enquiries and provide the best possible service to our partners. A home based role with some travel within West Yorkshire, its a great first step to a rewarding career.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
37.5 hours per week Monday to Friday, shifts TBC.
38 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Purpose and impact:
You will play a pivotal role in recruiting learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that Realise match the right learner to the right programme. You will be the first point of call for our referral partners when they contact Realise by telephone and email. You will allocate learners to courses based on suitability.
The Role
Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:
• Ensuring learners receive a fast, friendly, and professional first impression of our organisation — feeling supported and motivated from the very first contact.
• Demonstrating friendly, engaging and welcoming behaviours with our referral partners and stakeholders.
• Undertaking Right Learner Right Programme telephone calls and any further reminder calls ahead of course commencement.
• Contributing to the smooth running of the business development team, through your organisational skills, communication, and attention to detail.
• Accurately maintaining data and records held on our learner system.
• Providing an efficient, caring and committed service to our learners, ensuring they will move confidently from referral source into learning.
• Ensuring all potential learners are advised of the correct identification and right to work evidence required to join a course.
• Establishing excellent knowledge of, and working within, the parameters of funding rules to maintain compliance levels.
• Representing Realise at events where potential learners, employers and referral partners may be present.
At Realise, we believe in nurturing a positive work environment where our employees thrive both personally and professionally. We understand that a fulfilling career goes hand-in-hand with a balanced and enjoyable life. That's why we offer a wide range of benefits designed to make your time with us as rewarding as possible. Here's a glimpse of what you can expect when you join our business:
• Birthday leave
• Generous annual leave - 25 days
• Health Shield cashback scheme
• Exclusive discounts
• Flexible work options
• Employer contributory pension
Where you'll work
The Holme Centre
Madison Ave
Holme Wood
BD4 0JE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
REALISE LEARNING AND EMPLOYMENT LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
•Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
•Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise.
Requirements
Desirable qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication Skills
- Customer care skills
- Friendly
- Initiative
- IT skills
- Non judgemental
- Organisation skills
- Problem solving skills
- Team working
Other requirements
Must be able to travel across the West Yorkshire area to support the wider team at job fairs, and from time to time, be able to support events in local Job Centres.
About this employer
We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people-centred culture helps us inspire over 10,000 learners a year.
After this apprenticeship
Realise has many opportunities to develop and progress throughout the organisation.
Ask a question
The contact for this apprenticeship is:
REALISE LEARNING AND EMPLOYMENT LIMITED
The reference code for this apprenticeship is VAC2000002591.
Apply now
Closes in 14 days (Friday 19 December 2025)
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