Level 3 HR Support Apprentice

DDFI LTD

Accrington (BB5 0EY)

Closes on Monday 5 January 2026

Posted on 26 November 2025

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Summary

Working closely with the Head of HR & Health & Safety, gaining hands-on experience in a wide range of generalist HR activities, whilst developing core Health & Safety knowledge across multiple sectors. This is a chance to learn from experienced professionals in a supportive, dynamic environment and build a strong foundation for a future HR career.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Pay ranges from £7.55 - £10.00 per hour, depending on experience and qualifications.

Training course
HR support (level 3)
Hours
Monday - Friday, 8.00am - 4.00pm

38 hours a week

Start date

Thursday 12 February 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Provide accurate administrative support across the HR function.
    Guide managers and supervisors on HR policies, procedures, and employment law, and assist employees with general HR enquiries
  • Support recruitment, onboarding, and employee lifecycle processes
  • Maintain accurate and confidential employee records in line with GDPR
  • Assist with employee training, development initiatives, and HR reporting
  • Support basic Health & Safety administration and compliance tasks
  • Travel to various sites across England and Wales as required

Where you'll work

Oswaldtwistle Mills Business Conference Centre
Accrington
BB5 0EY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • HR Support Level 3 Apprenticeship Standard
  • Four days a week with the employer and one day a week at blackburn college

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Math (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

3 A levels - Desirable Other HR qualifications - Desirable Full UK driving license

About this employer

DDFI Ltd is a leading Property and Retail Investment specialist, with its head office at Oswaldtwistle Mills Shopping Village. Our portfolio includes Oswaldtwistle Mills, other shopping and garden centres, an air conditioning company, and several packaging businesses.

Company benefits

Several EAP’s which include cash back on opticians, dentist and other services. Wellbeing and counselling programs, life assurance scheme, free parking.

After this apprenticeship

  • Potential to join DDFI in a future permanent role

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

The reference code for this apprenticeship is VAC2000002538.

Apply now

Closes on Monday 5 January 2026

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