Administration Assistant Apprenticeship

WARREN ROAD PRIMARY SCHOOL

ORPINGTON (BR6 6JF)

Closes in 13 days (Wednesday 10 December 2025 at 11:59pm)

Posted on 26 November 2025

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Summary

Start your career in a busy, friendly school office with our Administration Assistant Apprenticeship. You’ll learn all aspects of school administration, from handling calls and reception duties to supporting staff with daily tasks. A great opportunity to gain experience and a Level 3 qualification.

• Wage:

  £14,133.60 to £22,857.12, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  Apprentices receive the national apprenticeship wage, with a 12-month performance review. Includes access to staff benefits such as pension and wellbeing support, plus a possible salary rise after successful completion of the apprenticeship.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9:00am to 5:00pm, full-time role based in the school office. Occasionally, hours may vary for school events. 36 hours FTE per week.

  36 hours a week

• Start date:

  Wednesday 17 December 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Assist with daily registers using the Arbor system
• Answer phone calls and respond to queries from parents, staff, and visitors
• Support colleagues with office workload and administrative tasks
• Cover the reception desk when required
• Liaise with the kitchen for late lunch orders
• Handle incoming and outgoing mail
• Update and maintain school records and databases
• Provide general administrative support to ensure smooth office operations

Where you'll work

WARREN ROAD
ORPINGTON
BR6 6JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LONDON SOUTH EAST COLLEGES

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Training will take place on-site at Warren Road Primary School in Orpington, Kent
• You will receive practical, hands-on experience in the school office, learning all aspects of administration
• Off-the-job training will be delivered by a specialist training provider, typically one day per week, either remotely or at an agreed training centre.
• Regular progress reviews will ensure you stay on track and receive full support throughout the apprenticeship

More training information

• Training will be delivered by a specialist apprenticeship training provider experienced in Business Administration Level 3
• The course will follow a blended learning approach, combining on-the-job experience in the school office with online learning and regular tutor visits
• Apprentices will have scheduled off-the-job training sessions, typically one day per week, to complete coursework and portfolio tasks
• Progress reviews will take place every 6–8 weeks to monitor development and provide support throughout the program

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills

Other requirements

Successful completion of an enhanced DBS check. Willingness to follow school safeguarding and confidentiality procedures. Ability to work in a busy, child-centred environment. Comfortable interacting with pupils, parents, staff and visitors throughout the day. Reliable, with good time-keeping and a professional attitude. Flexibility to support different tasks as needed in a fast-paced school office.

About this employer

Warren Road Primary School is a large, four-form-entry school located in Orpington, Kent. Rated Outstanding by Ofsted, we are proud of our strong reputation within the local community and our commitment to high standards of education and care. The school is consistently oversubscribed, with waiting lists across year groups, reflecting the trust families place in us. We offer a warm, friendly and supportive working environment where staff are valued and encouraged to grow. As part of the London South East Academies Trust (LSEAT), we are committed to developing our team and providing opportunities for professional progression.

http://warrenroadprimary.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Move into roles such as

• Administrative Assistant
• Receptionist
• Administrative Officer
• Office Coordinator
• Progress with experience to Senior Administrator
• Office Manager or School Admissions Officer
• Develop specialist pathways in attendance, data management
• HR, finance or safeguarding administration
• Undertake a higher-level apprenticeship or further qualifications to support progression into specialist or management roles within the school or wider education sector

Ask a question

The contact for this apprenticeship is:

LONDON SOUTH EAST COLLEGES

The reference code for this apprenticeship is VAC2000002417.

Apply now

Closes in 13 days (Wednesday 10 December 2025 at 11:59pm)

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