Apprentice Tenancy Management Officer
BRADFORD CYRENIANS LTD
West Yorkshire (BD8 8BD)
Closes in 16 days (Friday 12 December 2025 at 11:59pm)
Posted on 25 November 2025
Contents
Summary
To provide an intensive housing management service to service users at Bradford Cyrenians, and Homes 4 Life Teams.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Pay to increase to national minimum wage after 12 months, and upon successful completion of the apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
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35 hours per week – working flexibly between the hours of 8:00am and 6:30pm, Monday - Saturday
35 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
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To provide an intensive housing management service to service users at Bradford Cyrenians Hostel and Homes 4 Life Teams. Intensive housing management will include the following.
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Processing referrals, liaising with Bradford Council Housing Options and any other key stakeholders in order to process referral and risk information
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Signing tenants up to their accommodation
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Dealing with HB claims and ensuring that they are up and running
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Conducting budgeting skills sessions with service users
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Reporting repairs to the landlord and chasing up until complete
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Dealing with tenancy sustainment issues in order to avoid tenancies failing
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Conducting health and safety visits to properties
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Conducting re-let duties so that all flats are ready to be let
In accordance with Bradford Cyrenians' Policies and Procedures, to ensure the efficient day-to-day running of all its services in order to promote and encourage good practice.
Must be willing to work flexibly and cover holidays or sickness. Covering for colleagues sometimes at short notice.
Where you'll work
60 Carlisle Road
Bradford
West Yorkshire
BD8 8BD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administration Level 3
- No weekly release day in college
- All work/assignments will be set online and uploade to Aptem
More training information
Do to the nature of the work, all apllicants must be over the age of 18.
Requirements
Desirable qualifications
GCSE in:
- English (grade 9 - 4 (A* - C))
- Maths (grade 9 - 4 (A* - C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Creative
Other requirements
This role is fast paced and varied, which means the apprentice must have a keen attitude and a willingness to learn. The company value reliability and commitment so please ensure you are 100% interested in acquiring the role. You must also be able to travel to and from the workplace with ease.
About this employer
Bradford Cyrenians is a non-profit making organization that provides a range of hostel, supported housing, floating support and other services for vulnerable communities. We have a service that supports men who are survivors of domestic abuse and a service that provides accommodation based support services to male and female ex-offenders. We provide a homes 4 life service run on the housing first model. We have an accommodation and floating support service for lone parents.
After this apprenticeship
- Potential for a permenant position with the company upon sucessful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
The reference code for this apprenticeship is VAC2000002368.
Apply now
Closes in 16 days (Friday 12 December 2025 at 11:59pm)
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