Business Admin Apprentice

CT Skills

1st Floor Chesterfield House, 1 Station St, Bingham, NG13 8AQ (NG13 8AQ)

Closes in 30 days (Friday 26 December 2025)

Posted on 25 November 2025

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Summary

You will be joining a friendly, growing team that are passionate about supporting young people and providing the best care for them. You will be a vital addition to the company and provide comprehensive administration support to the operational team.

Wage

£18,000 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

38 hours a week

Start date

Monday 5 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Minute taking, word processing, using ICT tools such as Outlook, scanner and email, excel etc
  • Inputting data and maintaining the Agency's data management systems
  • Acting as a point of contact for telephone callers and visitors to the office
  • Operating and maintaining the effective functioning of the office: including taking messages, the receipt of and sending of post, ordering stationary etc
  • Liaising with children's services and other external agencies
  • Administering and facilitating the marketing and promotion of recruitment events
  • Assisting in the organisation and delivery of training events, support groups and family events
  • Working in a manner that respects the agency's policy on equal opportunities and anti-oppressive practice standards
  • Adhering to Health and Safety regulations and maintaining a safe working environment
  • Working within the agency's policies and procedures, including acceptable usage of ICT, Confidentiality, Data Protection and Equal Opportunities
  • Representing Star Fostering to external agencies in a professional and appropriate manner

Where you'll work

1st Floor Chesterfield House, 1 Station St, Bingham, NG13 8AQ
NG13 8AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CT SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors
  • You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer

Requirements

Desirable qualifications

GCSE or equivalent in:

None required (grade None required)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Communication skills
  • Customer care skills
  • Initiative
  • IT skills
  • Non judgemental
  • Organisation skills
  • Patience
  • Team working

About this employer

Star Fostering is a 'family owned' Independent Fostering Agency set up by Robert and Sharon North who both strongly believe that a good family life is extremely important for children growing up. They set up Star Fostering in order to help children and young people by finding the best Foster Carers to look after them. Following the success of their first apprentice recruited in 2023 (who is still with them), Star Fostering are seeking a dedicated Business Admin apprentice to join them.

After this apprenticeship

  • As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

The reference code for this apprenticeship is VAC2000002355.

Apply now

Closes in 30 days (Friday 26 December 2025)

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