Level 3 Business Administration Apprenticeship

R S ELECTRICAL AND PROPERTY MAINTENANCE LIMITED

Hednesford (WS12 1AY)

Closes in 19 days (Monday 15 December 2025 at 11:59pm)

Posted on 25 November 2025


Summary

R S Electrical in Hednesford Cannock are recruiting for an organised, proactive and keen to learn Level 3 Business Administration Apprenticeship to provide business support. You will play an important role across both their office and projects teams, providing day-to-day administrative support that helps keep the business running smoothly.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.00am to 5.00pm.

40 hours a week

Start date

Monday 5 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Office Responsibilities:

Carry out day-to-day office administration, including document control, filing and updating

Internal systems:

  • Answer incoming phone calls and direct enquiries to the relevant team
  • Manage and respond to enquiries received via email, phone and the company website
  • Assist with engineer and job scheduling, helping to allocate work efficiently
  • Update and track job statuses from initial enquiry through to completion
  • Provide general support to ensure the smooth running of the office

Project Responsibilities:

  • Support with material procurement, such as requesting quotes, raising purchase orders and liaising with suppliers
  • Assist the estimating team by gathering information, preparing documents and supporting the production of quotations
  • Handle incoming tender enquiries, ensuring all documentation is logged, downloaded and shared with relevant team members
  • Provide administrative support for project and cost tracking, including updating spreadsheets and reviewing progress
  • Work closely with the project teams to support the successful delivery of ongoing electrical projects

Where you'll work

23a Market Street
Hednesford
WS12 1AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration Apprenticeship
  • Work based learning
  • Support with English and Maths (if required for skills gaps)
  • End Point Assessment

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 9-4/A*-C or Level 2 F Skills)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Positive attitude
  • Willingness to learn and grow
  • Ability to work under pressure

About this employer

RS Electrical is a growing electrical contractor specialising in commercial, industrial and educational sector projects nationwide. We provide a full range of electrical services, including installations, testing and inspection, fire alarm maintenance, LED lighting upgrades, data and containment systems, ongoing planned and reactive maintenance. We work closely with main contractors, facilities teams and end clients to deliver safe, compliant and high-quality electrical solutions. As a business committed to continual improvement, we are ISO 9001 (Quality) and ISO 14001 (Environmental) accredited. Our team values professionalism, reliability and strong customer service and we are now looking to welcome an apprentice who will support our office operations, project administration and business growth.

https://rs-electrical-ltd.co.uk (opens in new tab)

After this apprenticeship

For the right applicant, the apprenticeship would lead to full time employment upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

The reference code for this apprenticeship is VAC2000002295.

Apply now

Closes in 19 days (Monday 15 December 2025 at 11:59pm)

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