Business Support Apprentice
PROCOMPLIANCE SERVICES LTD
BRACKNELL (RG12 1HL)
Closes in 14 days (Wednesday 24 December 2025 at 11:59pm)
Posted on 28 November 2025
Contents
Summary
We are looking for a motivated and engaged individual who is excited about working in a software based business.
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:00.
38 hours a week
- Start date
-
Sunday 4 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
For a motivated and engaged individual who is excited about working in a software based business. The apprentice will be exposed to a wide range of areas within the business, from sales, technical and marketing. The priority role is to aid the sales team with admin tasks,
from helping with account admin and also fielding the live-chat function and passing out the inbound leads.
Where you'll work
PROCOMPLIANCE SERVICES LTD
REFLEX
CAIN ROAD
BRACKNELL
RG12 1HL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SUTTON LONDON BOROUGH COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
In addition to the core apprenticeship programme, the apprentice will receive full compliance training and sales training. Any strong interests or possible progression steps will be reviewed and appropriate training will be provided.
Requirements
Essential qualifications
GCSE in:
- English (grade A-C / 9-4)
- Maths (grade A-C / 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
Other requirements
A positive team worker who enjoys collaborating with others. Punctual, reliable, and able to manage time well. Computer literate and confident using online systems. Strong attention to detail and careful when completing task. Willing to learn, take feedback, and develop new skills.
About this employer
ProCompliance provides online compliance and professional development courses that help businesses across the UK stay safe, legal, and efficient. Our training supports organisations in meeting important standards and doing the right thing.
We are a growing company and are quickly becoming a leader in the compliance training industry. A big part of our success comes from the support we give our clients, and that’s only possible because of our friendly, motivated team. We value teamwork, learning, and supporting each other, and we’re excited to welcome people who are starting their careers and want to grow with us.
After this apprenticeship
Throughout the first year, we work closely with the apprentice to explore their interests and strengths. Together, we review and identify any additional training that would support their development and help them progress into a long-term role they feel excited about.
Ask a question
The contact for this apprenticeship is:
SUTTON LONDON BOROUGH COUNCIL
The reference code for this apprenticeship is VAC2000002214.
Apply now
Closes in 14 days (Wednesday 24 December 2025 at 11:59pm)
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