Digital Support Technician Apprentice

AtkinsRéalis

Manchester (M1 3BN)

Closes on Thursday 26 February 2026

Posted on 24 November 2025

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Summary

AtkinsRéalis is a world-class engineering services and nuclear organisation with over 80 years of design, engineering and project management expertise. We are looking for a Digital & AI Support Technician Apprentice to be a part of the future of design and engineering.

Wage

£22,500 a year

Check minimum wage rates (opens in new tab)

-33 days annual leave, including bank holidays. You also have the option to buy an additional 15 days or sell up to 5 days -Access to our Employee Assistance Program (EAP) -Two paid annual volunteer days

Training course
Digital support technician (level 3)
Hours
Monday to Friday (flexible timings). Shifts to be confirmed.

40 hours a week

Start date

Monday 7 September 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Our apprenticeships are designed to give you an insight into a wide variety of areas of work and the chance to explore where your skills and interests lie. Through a combination of on-the-job learning and practical skills' development, you’ll work towards your professional qualification. From day one, you’ll work on real projects that offer scale and variety, collaborating with others and creating a meaningful impact on the world around us.

You’ll be supported by our leaders, technical specialists, your own dedicated mentor and our continuous learning and development framework. Not only will you gain valuable 'on the job' experience and work towards professional qualifications, but you'll also earn a meaningful salary from day one. We’re proud to pay the Real Living Wage for our Level 6 Apprenticeships.

Here’s what your role as an apprentice will involve:

  • Developing your skills in a wide range of exciting projects
  • Learning and using relevant design software and technology
  • Being involved in client meetings and assisting in building key client relationships
  • You’ll get to understand and learn digital skills, to help us harness technology in new ways
  • Your mentors will support you as you study towards nationally recognised qualifications and accreditation
  • You’ll have dedicated time to spend at college or university to focus on your studies.

Where you'll work

3 Piccadilly Place
Manchester
M1 3BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

Digital Support Techncian Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

  • Any (grade C/4)
  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

We are AtkinsRéalis, a world-class engineering services and nuclear organization. When you join us, you’ll be helping to create sustainable solutions that connect people, data and technology to transform the world’s infrastructure and energy systems. Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace. Through our apprenticeship programme, you’ll experience outstanding training and support for every step in your career. Put your hand up for opportunities that interest you and be inspired by managers who want to see you succeed. Reaching your full potential means being able to bring your whole self to work and feeling like you belong. Find out more about our global programme Different makes a difference.

https://careers.atkinsrealis.com/en/early-careers/uk (opens in new tab)

Company benefits

• Join our vibrant early careers community for brilliant opportunities; from skill-building to social events, charity challenges to social clubs • Access to a wide variety of benefits including discounted gym membership, retail discounts and more

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Opportunities to continue learning and development through routes such as the Digital Technology Solutions Level 6 Standard.

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC2000002143.

Apply now

Closes on Thursday 26 February 2026

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