Business Design & Support Apprenticeship
AESSEAL PLC
South Yorkshire (S60 1BZ)
Closes in 21 days (Monday 15 December 2025 at 11:59pm)
Posted on 24 November 2025
Contents
Summary
An opportunity to become a part of a committed team that handles the global customer requirements and strives to deliver exceptional customer service at all times. This role will enable you to enhance your communication and problem solving skills as you collaborate with the team and branches of AESSEAL to ensure a seamless customer experience.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
38 hours a week
- Start date
-
Saturday 20 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
With RNN Group support, this Apprenticeship will give you an insight into AESSEAL and how a worldwide business operates.
This role will specifically develop you into a professional administration specialist in a global organisation.
You will learn the skills, knowledge and behaviours to assist with:
- Managing customer inquiries and processing their orders
- Facilitating communication of technical information between colleagues and customers
- Handling purchasing tasks as needed
- Contributing to design work aimed at measuring and achieving company performance targets
- Ensuring exceptional quality of service is provided throughout the entire customer workflow
- material creation
- Use of the ERP system (SAP) as well as job booking on and internal job creation using the PLM system
- Exceed customer expectations wherever possible
- Develop, implement, maintain and improve administrative services
Where you'll work
Global Technology Centre
Bradmarsh Business Park
Mill Close Rotherham
South Yorkshire
S60 1BZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RNN GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills maths Level 2 (if required)
- Functional Skills English Level 2 (if required)
- Monthly Day Release online (3 hour sessions) and 10 weekly onsite reviews and observations
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Some knowledge of Microsoft
- confident communicator
- Motivated
Other requirements
Ensure you can travel to the place of work for the working hours stated above.
About this employer
AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos. AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch. If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.
After this apprenticeship
- Full time employment and progression to higher education
Ask a question
The contact for this apprenticeship is:
RNN GROUP
The reference code for this apprenticeship is VAC2000002096.
Apply now
Closes in 21 days (Monday 15 December 2025 at 11:59pm)
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