Apprentice Business Administrator

LAND SURVEY SOLUTIONS LTD

Solihull (B37 7ES)

Closes on Wednesday 31 December 2025

Posted on 24 November 2025

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Summary

As a Business Administrator Apprentice at Survey Solutions, you will play an important role in supporting the smooth running of our operations administration team. You’ll gain hands-on experience across administration, operations, and other support functions, supported by experienced colleagues and a structured apprenticeship course.

• Wage:

  £15,706 a year

  Check minimum wage rates (opens in new tab)

  • 24 days holiday, rising to 30 days with service, plus bank holidays • Life assurance • Company sick pay

• Training course: Business administrator (level 3)
• Hours: Monday–Friday, between 9am–5:30pm.

  40 hours a week

• Start date:

  Monday 19 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide day-to-day admin support to the Operations team
• Manage the Fleet mailbox and assist with fuel cards, car packs and fines
• Handle incoming calls and direct enquiries
• Support operational reports and ISO documentation and other accreditations
• Maintain accurate records, spreadsheets and data
• Assist Finance and HR when needed and for wider development opportunities

Where you'll work

Building 300
Part Ground Floor Trinity Park
Solihull
B37 7ES

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be supported by a Business Assessor, who will visit you at your workplace every 8 weeks to pick up the work-based evidence and help you prepare for the independently assessed End Point Assessments at the end of your learning.

You will also be required to attend six workshops at Solihull College & University Centre (Blossomfield Campus) throughout the academic year.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Positive Attitude
• Willingness to learn

About this employer

Survey Solutions is a leading engineering surveyor specialising in land, measured building and underground utility surveys as well as monitoring and site engineering schemes. We have a network of ten offices with our teams of surveyors and engineers working on some of the UK’s major construction and infrastructure developments.

https://www.survey-solutions.co.uk/ (opens in new tab)

Company benefits

• Long service awards • Birthday gifts • Flexible working hours • Health & wellbeing support, including a wellbeing helpline • Ongoing training, development and support completing the Business Administration level 3 apprenticeship

After this apprenticeship

On successful completion of the apprenticeship, there may be opportunities for continued permanent employment and progression within the company's administration department. 

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

The reference code for this apprenticeship is VAC2000002074.

Apply now

Closes on Wednesday 31 December 2025

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