Apprentice People Administrator

THE WEST GROUP LIMITED

Waterlooville (PO7 7UP)

Closes in 7 days (Monday 1 December 2025 at 11:59pm)

Posted on 24 November 2025

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Summary

This apprenticeship equips individuals with the practical skills needed to manage day-to-day HR queries, deliver advice, and support a wide range of HR processes—from routine tasks to more complex matters, spanning the full employee lifecycle from recruitment to retirement. It also includes training in the use of HR systems for record-keeping,

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday. 37.5 Hours a week. 2 Days a week cover until 5pm. 7.5 Hours a day.

38 hours a week

Start date

Thursday 8 January 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To act as an ambassador for the Company, promoting a positive image both internally and externally

  • Maintenance of the shared People team mailbox
  • Support of the full employee lifecycle (e.g. onboarding, change of contract, offboarding)
  • Produce contracts of employment and salary increase letters
  • Ensure all right to work checks are compliantly completed and filed
  • Support the Payroll process to ensure all data received in time for payroll cut off
  • Support the Probation Process
  • Monitor all employee data e.g. probation end dates, length of service
  • Support the Talent & People Advisor with recruitment administration across the Group
  • Use the current People information system to access, input and compile data
  • Build and maintain relationships, with management and colleagues, acting as first point of contact for basic
  • People related queries
  • Support the team with note taking for various capability investigations, including grievance and disciplinary
  • Support managers with absence management, including administering the weekly absence process
  • Support managers in ensuring that return to work interviews take place following absence
  • Updating of company organisational charts
  • Carry out the study of CIPD Level 3 via apprenticeship

Where you'll work

Unit 19
Arnside Road
Waterlooville
PO7 7UP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CT SKILLS LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Mathematics (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Administrative skills
  • Logical

About this employer

The West Group Limited - Design, Production and Supply of miniature fluid parts.

After this apprenticeship

  • After the apprenticeship, this may become a full time position with oppurtunities in the future to work towards an advisory role

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

The reference code for this apprenticeship is VAC2000002070.

Apply now

Closes in 7 days (Monday 1 December 2025 at 11:59pm)

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