Business Admin Apprentice
PCLP
Brentford, London, LONDON, Richmond
Closes on Thursday 25 December 2025
Posted on 21 November 2025
Contents
Summary
Business administration means handling day-to-day tasks to ensure a business runs smoothly. It is a vital part of any organisation and an apprenticeship is a great way to get your foot in the door.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
30 hours a week
- Start date
-
Thursday 15 January 2026
- Duration
-
1 year 6 months
- Positions available
-
4
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing office support so that staff can work smoothly with customers and each other
- Maintaining organised files and records of business activity
- Analysing data and market trends
- Typing letters and preparing Excel sheets
- Giving feedback on office efficiency and suggesting possible improvements
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Westlink House, 981 Great West Road, Brentford, TW8 9DN
- 270 Kilburn High Road, London, NW6 2BY
- 17 WESTMORELAND ROAD, THE HYDE, LONDON, NW9 9BW
- Diamond House 179-181, Lower Richmond Road, Richmond, TW9 4LN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FORUM FOR SUSTAINABLE NEW VENTURE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Problem solving skills
- Administrative skills
- Number skills
About this employer
We are an approved contractor of Pan- London Domiciliary Care AQP. We provide a 24 hours-a-day, 7 days- a-week, 365 days-a-year community- focused, person-centered Domiciliary and home care service.
After this apprenticeship
On successful completion of the apprenticeship, the candidate may be employed in full time job.
Ask a question
The contact for this apprenticeship is:
FORUM FOR SUSTAINABLE NEW VENTURE
The reference code for this apprenticeship is VAC2000001913.
Apply now
Closes on Thursday 25 December 2025
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