Human Resources Apprentice

ST.JAMES'S PLACE MANAGEMENT SERVICES LIMITED

Cirencester (GL7 1FP)

Closes on Friday 9 January 2026

Posted on 21 November 2025


Summary

The Apprenticeship Programme within our People Function is a 12-month programme and offers an excellent grounding in the fundamental principles of human resource management. You'll rotate through key areas including Reward, Culture Diversity and Engagement, HR Administration and Employee Relations. This is a permanent vacancy.

Training course
HR support (level 3)
Hours
Monday to Friday - Typically 9am - 5pm. Hybrid working - you will be required in the office 2-3 days each week and more when required. Permanent Contract.

35 hours a week

Start date

Monday 14 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities Include

  • Rotate across a range of HR teams including Reward, Culture, Diversity & Engagement, HR Administration, and Employee Relations, gaining first-hand experience of core HR activities
  • ​Provide day-to-day support to the HR team, ensuring accurate and timely administration of employee records, contracts and correspondence
  • ​Contribute to HR projects focused on diversity, inclusion, engagement, and wellbeing, helping to promote a positive and inclusive workplace culture
  • ​Work alongside Employee Relations colleagues to provide guidance to managers and staff on policies, procedures, and best practice
  • ​Support the Reward team with maintaining data on benefit and recognition schemes
  • ​Develop knowledge of HR policies, employment law, and people practices to support consistent and fair decision-making
  • ​Assist with recruitment and onboarding processes, including drafting job adverts and coordinating interviews
  • ​Build strong relationships across the business, acting as a first point of contact for employee queries where appropriate

Where you'll work

St. James'S Place House
1 Tetbury Road
Cirencester
GL7 1FP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CIRENCESTER COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

There will be a combination of in-person study at Cirencester College and completing coursework.

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 5)

A Level in:

Any subject (grade On track to complete/completed)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Patience
  • Adaptability
  • Microsoft Word
  • Microsoft Excel
  • Outlook (email)

About this employer

St. James’s Place the UK’s leading wealth manager is a FTSE 100 Wealth Management Company with over £212 billion of client funds under management. Our desire to provide a dedicated service extends not only to our clients but in everything that we do. We take our responsibilities very seriously, and a large part of our success is attributed to our people and their commitment and enthusiasm.

https://www.sjp.co.uk/careers/students-and-graduates (opens in new tab)

After this apprenticeship

This is a permanent vacancy and so, upon successful completion of the Apprenticeship Programme, you will continue your career within our People (Human Resources) team. 

Ask a question

The contact for this apprenticeship is:

CIRENCESTER COLLEGE

The reference code for this apprenticeship is VAC2000001865.

Apply now

Closes on Friday 9 January 2026

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