Business Support Administrator Apprenticeship

Aalco Metals

Leeds (LS11 8JG)

Closes in 18 days (Wednesday 10 December 2025 at 11:59pm)

Posted on 21 November 2025

---

Summary

A fantastic opportunity has arisen for an intelligent and personable individual to develop a rewarding career with a large, well-established and reputable employer. You will work within the Operations & Sales Team, whose purpose is maximising the productivity of the Sales workforce.

• Wage:

  £15,600 a year

  Check minimum wage rates (opens in new tab)

  We offer a profit share scheme

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 8.30am to 5.00pm.

  38 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 5 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include, but are not limited to:

• Operate to a series of administrative procedures, including stock booking, invoicing, accounts and ordering, operating to ISO 9001.
• Raise and progress conversion orders, ensuring timely and accurate processing of the details.
• Administer direct deliveries from suppliers to customers.
• Administer customer returns in a timely manner and progressing them through to completion.
• Provide copy test certification, invoices and proof of deliveries, when required.
• Raising credits – Liaising with the Business Support team to ensure a seamless approach is adopted.
• Investigate and account for any batch shortfalls or excesses.
• Work co-operatively with other team members to help ensure daily and monthly deadlines are met.
• Learn the full range of admin tasks to help provide cover during busy periods and staff holidays.
• Work co-operatively with other team members to help ensure daily and monthly targets are met.
• Investigate any shortages or excesses between physical stock and computer records identifying the cause of such problems.
• Make visitors feel comfortable and see to their needs.
• Keep the filing and archiving accurate and up to date.
• Ensure the ready supply of stationary.
• Keep the office tidy and well organised.
• Update and maintain any customer records for all allocated customers.

Where you'll work

Unit 1
Revie Road
Leeds
LS11 8JG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HIT TRAINING LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

20% of the paid working week will be dedicated towards off-the-job learning, as required by the Apprenticeship.  This includes full, internal training on all tasks required of the role.  All training will take place on site at Aalco Leeds, no day-release required.

Upon completion of the Programme, the successful candidate will gain a Business Administrator Level 3 Apprenticeship certificate of achievement.

Requirements

Desirable qualifications

GCSE in:

• English (grade B/5)
• Maths (grade B/5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience
• Resilient
• Good underpressure
• Willing to go the extra mile

About this employer

Aalco is the UK's largest, independent multi-metals stockholder with 18 Service Centres across the country. We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major contracts. There really is no minimum (or maximum) amount you can order.

http://www.aalco.co.uk (opens in new tab)

Company benefits

We offer a pension, death in service and discount voucher scheme.

After this apprenticeship

We are committed to internal progression, once you have completed your apprenticeship we offer a range of internal development programmes to further your career.

Ask a question

The contact for this apprenticeship is:

HIT TRAINING LTD

The reference code for this apprenticeship is VAC2000001663.

Apply now

Closes in 18 days (Wednesday 10 December 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.