Apprentice Accounts and Office Administrator

CLARK ELECTRICAL INDUSTRIES LTD

Barking (IG11 9TA)

Closes in 16 days (Monday 8 December 2025 at 11:59pm)

Posted on 20 November 2025

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Summary

Assisting the accounts' manager with weekly administrative tasks and to work as part of a small team to provide efficient customer service.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour for year 1. National Minimum Wage of £12.21 per hour after the 1st year.

Training course
Business administrator (level 3)
Hours
Monday-Friday 08:30-17:00 with 1 hour lunch break.

38 hours a week

Start date

Thursday 1 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Allocating purchase invoices to jobs
  • Raising invoices and credits
  • Sending invoices to customer
  • Requesting and completing purchase orders
  • Operating 2 different internal computer systems
  • Updating contract notes with invoice details
  • Answering incoming calls and transferring calls to the relevant staff members
  • Sending copy invoices and statements to customers that request them
  • Scanning & digital filing
  • Updating customer account information
  • Organising deliveries received to the office

Where you'll work

1A
Cecil Avenue
Barking
IG11 9TA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWHAM COLLEGE OF FURTHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This apprenticeship is delivered as a weekly day release at our site in Stratford, E15. 

  • Level 3 Business Administrator Apprenticeship Standard
  • Knowledge, Skills and Behaviour

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 5)

Desirable qualifications

GCSE in:

ICT (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

Other requirements

This role will be working as part of a small and very friendly team but team unit with a busy schedule. This role may not be appropriate for someone who would prefer a large corporate environment.

About this employer

Commercial Electrical Compliance: Electrical testing, remedials, installs and breakdowns.

http://ceiltd.co.uk (opens in new tab)

After this apprenticeship

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

Ask a question

The contact for this apprenticeship is:

NEWHAM COLLEGE OF FURTHER EDUCATION

The reference code for this apprenticeship is VAC2000001602.

Apply now

Closes in 16 days (Monday 8 December 2025 at 11:59pm)

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