Support Worker Apprentice

STARS CHILDRENS CARE LIMITED

Telford (TF2 9EF)

Closes on Wednesday 21 January 2026

Posted on 21 November 2025


Summary

You will be working with children, young people and families to achieve positive and sustainable changes in their lives. You will take the lead in developing and delivering the child’s placement plan and will work with the child to support their education, health, social and day to day needs.

Wage

£27,300 a year

Check minimum wage rates (opens in new tab)

£14 an hour.

Training course
Children, young people and families practitioner (level 4)
Hours
37.5 hours per week on a shift / rota basis over 7 days, with the option for overtime. Shifts to be confirmed.

38 hours a week

Start date

Sunday 1 February 2026

Duration

2 years

Positions available

5

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Daily Care: Provide direct care, support, and supervision to children and young people in line with their individual care plans.
  • Wellbeing Support: Encourage and support healthy lifestyles, emotional resilience, and personal growth.
  • Behaviour Management: Use positive behaviour strategies and de-escalation techniques to help young people manage challenges effectively.
  • Activities Organisation: Plan and take part in educational, recreational, and therapeutic activities tailored to individual needs and interests.
  • Advocacy: Build trusting relationships, act as a positive role model, and advocate for the best interests of the children and young people.
  • Record Keeping: Maintain accurate records, care plans, and logs in line with organisational policies and regulatory standards.
  • Teamwork: Work collaboratively with colleagues, families, and external professionals to deliver holistic care and achieve positive outcomes.
  • Training & Development: Participate fully in apprenticeship training, complete all required coursework, and attend scheduled learning sessions.
  • Creating sustainable change in others by working alongside children, young people and families and being authentic, consistent, patient, persistent, and resilient.
  • Implement a range of interventions to support the complex needs of children, young people and their families.
  • Lead the implementation of holistic assessments and plans.
  • Work in partnership with a range of professionals and services.
  • Make effective decisions that are informed and based on ethical principles.
  • Actively promote the rights, equality and inclusion of children and young people.
  • Lead practices that support children and young people to stay safe, thrive and achieve positive outcomes.
  • Take an active role in reflective practice and professional development.

Where you'll work

Tzigane House
Freeston Avenue, St. Georges
Telford
TF2 9EF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

P.T.P. TRAINING LIMITED

Training course

Children, young people and families practitioner (level 4)

Understanding apprenticeship levels (opens in new tab)

Training schedule

Level 4 Children, Young People, and Families Practitioner

Apprentices will complete the Level 3 Diploma for Residential Childcare – meeting regulation 32 of The Children’s Homes (England) Regulations 2015.

Apprentices may be required to have or achieve Level 2 English and Maths prior to completion of their apprenticeship

Workshops:

Workshops can be delivered face to face or online. They will be either in groups or 1-2-1 depending on workplace demands and schedules. Half day workshops will be delivered bi-monthly.

  • Personal Development & Models of Reflective Practice
  • Impact of trauma, Poverty and ACEs
  • Legislation and compliance
  • Positive risk taking and adolescent development  
  • Safeguarding and risk management
  • Child development and Attachment theory
  • Intervention models and Evidence-based practices
  • Equality, Diversity Children’s rights, Group Living
  • Intervention models and theories
  • Duties, ethics and Decision making
  • Leaving care, Youth Justice and Team Dynamics
  • EPA preparation, strategies, revision

Requirements

Desirable qualifications

GCSE in:

  • English (grade C/4 or above)
  • Mathematics (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Understanding of safeguarding

Other requirements

Enhanced DBS will be required for this role.

About this employer

Exceptional care begins with connection. At Stars Children’s Care, we provide therapeutic residential care for children with complex needs creating safe, nurturing spaces where they can feel valued, empowered, and ready to thrive.

https://starscaregroup.com/ (opens in new tab)

Company benefits

• Blue Light Card • Pension Scheme (Nest) • Bright HR Discounts (Money off products and services)

After this apprenticeship

We are an ambitious care provider with plans to open a range of new homes across the Midlands. It is an exciting time to join Stars Children’s Care where there will be opportunity to develop and grow into more senior roles.

Ask a question

The contact for this apprenticeship is:

P.T.P. TRAINING LIMITED

The reference code for this apprenticeship is VAC2000001555.

Apply now

Closes on Wednesday 21 January 2026

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