Spa Apprentice (Trainee Therapist)
Thermae Bath Spa
Bath (BA1 1SJ)
Closes in 13 days (Wednesday 3 December 2025 at 11:59pm)
Posted on 19 November 2025
Contents
Summary
As a Spa Apprentice at Thermae Bath Spa, you will play an important role in supporting the day-to-day operations of the spa while undertaking professional training to become a qualified Holistic Therapist. This dual-role position offers a unique opportunity to gain hands-on experience in a world-renowned spa environment.
- Wage
-
£20,868 a year
- Training course
- Wellbeing and holistic therapist (level 3)
- Hours
-
Working 5 shifts a week, including weekends and one day a week at college during term-time. Exact working days and hours TBC
38 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
2 years 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will assist the spa team in delivering exceptional guest experiences, maintaining high standards of cleanliness and presentation, and ensuring smooth operational flow across treatment rooms, relaxation areas, and thermae facilities. Under the guidance of experienced therapists and trainers, you will learn and apply holistic techniques.
Key Responsibilities:
- Support spa operations including guest welcome, room preparation, and product replenishment
- Shadow and assist qualified therapists during treatments and wellness sessions
- Participate in structured training programs in holistic therapy practices
- Maintain a serene and hygienic environment throughout the spa
- Uphold Thermae Bath Spa’s values of excellence, care, and professionalism
- Cross training and perform duties throughout the spa operations
- Cross training and perform duties in the Spa village at The Gainsborough Bath Spa
- Engage with guests to ensure comfort and satisfaction, responding to queries with warmth and discretion
Ideal Candidate should be:
- Passionate about wellness, holistic health, and guest care
- Eager to learn and grow within the spa and wellness industry
- Excellent communication and interpersonal skills
- Reliable, proactive, and committed to high standards
- Able to work flexibly, including weekends and holidays
Where you'll work
Thermae Bath Spa Hetling Pump Room
Hot Bath Street
Bath
BA1 1SJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BATH COLLEGE
Training course
Wellbeing and holistic therapist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Complete an in-depth dynamic client profile consultation from which wellbeing therapies and treatment experience schedules are created
- Communicate verbally with clients to build and maintain trust
- Obtain, provide and collate accurate and relevant information
- Conduct allergy, sensitivity and tactile tests to establish suitability for treatment
- Comply with organisational operations to meet legal, regulatory, licensing and or local rules, industry requirements, treatment protocols, manufacturers' instructions and guidance
- Manage manual and electronic client records ensuring that they are completed, signed, maintained and stored accurately in accordance with legal and organisational operations
- Apply safe and effective methods of working by • maintaining personal hygiene, protection and presentation• maintaining client confidentiality and discretion before, during and after the therapy treatments and experiences• positioning the client to meet the needs of the schedule• ensuring own posture and working methods minimise fatigue and the risk of injury to self and client• ensuring environmental conditions are suitable for the client and the treatment• keeping work area clean and tidy (products, tools and equipment)• using working methods that minimise the risk of cross-infection• promoting environmental and sustainable working practices• disposal of waste materials to meet legal requirements
- Prepare the treatment environment to calm or stimulate the multi-sensory perceptions of the body and mind such as sight, touch, sound, taste and smell
- Implement and complete risk assessment protocols in relation to the environment, therapy or treatment
- Liaise with colleagues and non-health care and health care practitioners
- Prepare the client for holistic treatment or experience, whilst maintaining client's discretion, modesty and privacy
- Perform and adapt advanced manual therapy techniques (face, scalp and body), to meet client's physical and psychological characteristics, treatment objectives (relaxing, wellbeing, uplifting, detoxifying and stimulating), needs and expectations. This includes effleurage, petrissage, tapotement, vibration and friction, deep tissue, light touch and advanced techniques using the forearm, wrist and elbow
- Choose massage mediums. This includes the selection, blending and the application of aromatherapy essential oils
- Maintain client comfort and care by checking the client's wellbeing before, during and after the therapy or treatment and allowing sufficient post-treatment recovery time
- Perform wellness and holistic therapy treatments, adapting these according to client needs. These include Indian head massage, lymphatic drainage massage, acupressure techniques, holistic massage, aromatherapy
- Perform and adapt thermal therapy treatments for improving the clients physical and emotional welfare and wellbeing. This includes body treatments, heat experiences and pre-treatments in preparation for further treatments
- Perform and adapt holistic treatments to treat clients with variable needs, including those with specific health issues for example cancer, diabetes, life limiting or life-threatening conditions ensuring consent has been established with other multi-disciplinary professional teams
- Select, prepare, use and adapt the relevant products, tools and equipment for the wellbeing therapy, and treatment duration to suit the client's sensitivity, tolerance, body condition, lifestyle profile, physical and emotional wellbeing
- Advise on the environmental and lifestyle factors that impact the human body (integral biology) systems and their effects on an individual's ability to cope with the normal and abnormal activities of daily living that give greater physical, mental and emotional resilience
- Resolve problems that may occur during the treatments and wellbeing experiences recognising and dealing with contractions, and refer when required
- Identify, resolve and report organisational operational problems within the scope of responsibility
- Provide detailed written, post wellbeing treatment and thermal therapy treatment advice, instructions and recommendations. This includes post treatment and follow- up procedures, client self-care principles , aftercare products, avoidance of activities that may cause contra-actions or that reduce treatment benefits, time intervals between treatments, present and future products, homecare routines/treatments
- Evaluate the outcome of the wellbeing treatment or experience in order to improve the condition of the client’s physical and emotional welfare and wellbeing and inform further recommendations
- Meet personal and organisational targets within the agreed timescale, and evaluating the findings by reviewing and recording progress
- Manage own continuing professional development (CPD) incorporating research, professional practice and progression
- Complete an in-depth dynamic client profile consultation from which wellbeing therapies and treatment experience schedules are created
- Communicate verbally with clients to build and maintain trust
- Obtain, provide and collate accurate and relevant information
- Conduct allergy, sensitivity and tactile tests to establish suitability for treatment
- Comply with organisational operations to meet legal, regulatory, licensing and or local rules, industry requirements, treatment protocols, manufacturers' instructions and guidance
- Manage manual and electronic client records ensuring that they are completed, signed, maintained and stored accurately in accordance with legal and organisational operations
- Apply safe and effective methods of working by • maintaining personal hygiene, protection and presentation• maintaining client confidentiality and discretion before, during and after the therapy treatments and experiences• positioning the client to meet the needs of the schedule• ensuring own posture and working methods minimise fatigue and the risk of injury to self and client• ensuring environmental conditions are suitable for the client and the treatment• keeping work area clean and tidy (products, tools and equipment)• using working methods that minimise the risk of cross-infection• promoting environmental and sustainable working practices• disposal of waste materials to meet legal requirements
- Prepare the treatment environment to calm or stimulate the multi-sensory perceptions of the body and mind such as sight, touch, sound, taste and smell
- Implement and complete risk assessment protocols in relation to the environment, therapy or treatment
- Liaise with colleagues and non-health care and health care practitioners
- Prepare the client for holistic treatment or experience, whilst maintaining client's discretion, modesty and privacy
- Perform and adapt advanced manual therapy techniques (face, scalp and body), to meet client's physical and psychological characteristics, treatment objectives (relaxing, wellbeing, uplifting, detoxifying and stimulating), needs and expectations. This includes effleurage, petrissage, tapotement, vibration and friction, deep tissue, light touch and advanced techniques using the forearm, wrist and elbow
- Choose massage mediums. This includes the selection, blending and the application of aromatherapy essential oils
- Maintain client comfort and care by checking the client's wellbeing before, during and after the therapy or treatment and allowing sufficient post-treatment recovery time
- Perform wellness and holistic therapy treatments, adapting these according to client needs. These include Indian head massage, lymphatic drainage massage, acupressure techniques, holistic massage, aromatherapy
- Perform and adapt thermal therapy treatments for improving the clients physical and emotional welfare and wellbeing. This includes body treatments, heat experiences and pre-treatments in preparation for further treatments
- Perform and adapt holistic treatments to treat clients with variable needs, including those with specific health issues for example cancer, diabetes, life limiting or life-threatening conditions ensuring consent has been established with other multi-disciplinary professional teams
- Select, prepare, use and adapt the relevant products, tools and equipment for the wellbeing therapy, and treatment duration to suit the client's sensitivity, tolerance, body condition, lifestyle profile, physical and emotional wellbeing
- Advise on the environmental and lifestyle factors that impact the human body (integral biology) systems and their effects on an individual's ability to cope with the normal and abnormal activities of daily living that give greater physical, mental and emotional resilience
- Resolve problems that may occur during the treatments and wellbeing experiences recognising and dealing with contractions, and refer when required
- Identify, resolve and report organisational operational problems within the scope of responsibility
- Provide detailed written, post wellbeing treatment and thermal therapy treatment advice, instructions and recommendations. This includes post treatment and follow- up procedures, client self-care principles , aftercare products, avoidance of activities that may cause contra-actions or that reduce treatment benefits, time intervals between treatments, present and future products, homecare routines/treatments
- Evaluate the outcome of the wellbeing treatment or experience in order to improve the condition of the client’s physical and emotional welfare and wellbeing and inform further recommendations
- Meet personal and organisational targets within the agreed timescale, and evaluating the findings by reviewing and recording progress
- Manage own continuing professional development (CPD) incorporating research, professional practice and progression
Training schedule
Wellbeing and Holistic Therapist Level 3.
You will need to attend college one day per week, term time only at our City Centre Campus in Bath.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C above)
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
- Non judgemental
Other requirements
This role will involve heavy manual handling duties and long periods of standing.
About this employer
Thermae Bath Spa is an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath. Our Culture At Thermae Bath Spa, we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalised.
After this apprenticeship
Qualified Spa Therapist.
Ask a question
The contact for this apprenticeship is:
BATH COLLEGE
The reference code for this apprenticeship is VAC2000001469.
Apply now
Closes in 13 days (Wednesday 3 December 2025 at 11:59pm)
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