Apprentice Recruitment Consultant

Rubix M&E

SUFFOLK (IP6 0AJ)

Closes in 25 days (Friday 19 December 2025)

Posted on 19 November 2025

Print

Contents

Summary

Rubix M&E are offering the chance for somebody to join the team as an apprentice recruitment consultant. The position will allow the successful candidate a chance to upskill on the job and progress within the company.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Salary range for this position is £18,000 - £27,000 + bonus (£1k per month OTE)

Training course
Customer service specialist (level 3)
Hours
Monday to Friday between 8.30am - 5.30pm.

40 hours a week

Start date

Thursday 1 January 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you will do:

  • Support the end-to-end recruitment process, from sourcing candidates to managing placements.
  • Screen CVs and conduct initial telephone interviews with potential candidates.
  • Build and maintain strong relationships with candidates.
  • Learn company procedures and policies, including using our recruitment software.
  • Develop a deep understanding of the industry and the roles you recruit for.

What you will gain:

  • A recognised qualification and on-the-job training.
  • Valuable, practical experience in the recruitment sector.
  • Mentorship from experienced members of our team.
  • A clear career path and opportunities for growth within the company.

Where you'll work

7B HILLVIEW BUSINESS PARK
CLAYDON
SUFFOLK
IP6 0AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

W S TRAINING LTD.

Training course

Customer service specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Business focused service delivery: Demonstrate a continuous improvement and future focussed approach to customer service delivery including decision making and providing recommendations or advice
  • Business focused service delivery: Resolve complex issues by being able to choose from and successfully apply a wide range of approaches
  • Business focused service delivery: Find solutions that meet your organisations needs as well as the customer requirements
  • Providing a positive customer experience: Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
  • Providing a positive customer experience: Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
  • Providing a positive customer experience: Use clear explanations, provide options and solutions to influence and help customers make choices and agree next steps
  • Providing a positive customer experience: Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
  • Providing a positive customer experience: Demonstrate a cost conscious mind-set when meeting customer and the business needs
  • Providing a positive customer experience: Identifying where highs and lows of the customer journey produce a range of emotions in the customer
  • Providing a positive customer experience: Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format
  • Working with customers/customer insights: Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it
  • Working with customers/customer insights: Analyse your customer types, to identify or anticipate their potential needs and expectations when providing your service
  • Customer Service performance: Maintain a positive relationship even when you are unable to deliver the customer’s expected outcome
  • Customer Service performance: When managing referrals or escalations take into account historical interactions and challenges to determine next steps
  • Service Improvement: Analyse the end to end service experience, seeking input from others where required, supporting development of solutions
  • Service Improvement: Make recommendations based on your findings to enable improvement
  • Service Improvement: Make recommendations and implement where possible, changes in line with new and relevant legislation, regulations and industry best practice

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Initiative
  • Money motivated

Other requirements

Must have a driver's licence.

About this employer

Rubix are a Mechanical & Electrical recruitment agency.

http://www.rubixme.co.uk (opens in new tab)

After this apprenticeship

Plenty of examples of successful apprentices within the company:

  • Current delivery account manager started as an apprentice (6 years).
  • Current company bookkeeper started as an apprentice(9 years).
  • Rubix has featured in local press for apprenticeships.

Ask a question

The contact for this apprenticeship is:

W S TRAINING LTD.

The reference code for this apprenticeship is VAC2000001455.

Apply now

Closes in 25 days (Friday 19 December 2025)

Sign in with your GOV.UK One Login to apply.

After signing in, you’ll apply for this apprenticeship on the company's website.