Hospitality Apprentice Level 2 - Farmhouse Bakeries

MR A NUNN FARMHOUSE BAKERIES

Halesworth (IP19 8AR)

Closes on Wednesday 24 December 2025

Posted on 19 November 2025

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Contents

Summary

Farmhouse Bakeries is looking to recruit 2 new apprentices, one vacancy specialising in cake production (and hospitality) and one position in breads and savouries.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Food and beverage team member (level 2)
Hours
Monday - Friday either 9am - 3pm or 8am - 2pm.

30 hours a week

Start date

Monday 5 January 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a fantastic opportunity to gain experience and qualifications within a well-established business.   

Your main responsibilities will be: 

  • Preparing food products
  • Ordering
  • Assisting in café
  • Assisting customers
  • Cleaning
  • Preparing customer orders

Working Hours: Monday to Friday (30 hours), working either 9am to 3pm or 8am to 2pm.

 

Where you'll work

56 Thoroughfare
Halesworth
IP19 8AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKERN LODGE LIMITED

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

Hospitality Team Member Level 2

Functional Skills in maths and English if required.

Requirements

Desirable qualifications

GCSE or equivalent in:

4 (grade 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Physical fitness

Other requirements

This is an active job so you will need to be in good physical health.

About this employer

Farmhouse Bakery are family bakers in Halesworth, established in 1998. We provide traditionally made bread, rolls and morning goods to retail and wholesale customers in Halesworth, Bungay, Southwold and surrounding areas.

After this apprenticeship

Upon successful completion of your level 2, there will be the opportunity to progress to level 3, specialising in the production of both cakes and/or savouries.

Ask a question

The contact for this apprenticeship is:

SKERN LODGE LIMITED

The reference code for this apprenticeship is VAC2000001423.

Apply now

Closes on Wednesday 24 December 2025

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