Level 3 Business Administration Apprenticeship

HALCYON TANKERS LIMITED

Middlesbrough (TS2 1SD)

Closes in 13 days (Tuesday 2 December 2025 at 11:59pm)

Posted on 19 November 2025

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Summary

You’ll gain hands-on experience supporting operations, working closely with drivers, customers, payroll and the wider team. You’ll build organisational, communication, and admin skills while earning a qualification and developing real career prospects. A great opportunity to learn, grow and be part of a fast-paced, supportive industry environment.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday – Friday between 8:30am-4:30pm.

  40 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support with the preparation and distribution of transport documentation, such as delivery notes and ADR paperwork.
• Communicate with drivers, customers, and suppliers to ensure accurate and timely delivery information.
• Assist with booking vehicle maintenance, MOTs, and safety inspections.
• Ensure compliance with ADR, health & safety, and environmental regulations in all administrative tasks.
• Provide general office support, including filing, data entry, and responding to telephone and email enquiries in a clear, professional & timely manner.
• Supporting with general payroll paperwork.

Where you'll work

Halcyon Tankers Ltd C O Industrial Chemicals
Huntsman Drive
Middlesbrough
TS2 1SD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HARTLEPOOL COLLEGE OF FURTHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration
• Hartlepool College
• 1 Day training release

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

• Entry requirements for the course are a full level 2 qualification or at least 5 GCSEs at C/4 or above. Skills • Excellent attention to detail and accuracy. • Strong organisational and time management skills. • Good written and verbal communication. • Confident using Microsoft Office (Excel, Word, Outlook). • A proactive approach with a willingness to learn. • Ability to work both independently and as part of a team. • Interest in logistics, transport, or chemical operations.

About this employer

Halcyon Tankers Ltd started in 2017 with 3 employees and now has a total of 176 and growing. We transport many products including GP chemicals, Fuels, Bitumen and Gas. We currently operate across 15 depots across the country. Halcyon Tankers was established with a clear goal in mind: to deliver safe, efficient, and customer-focused transport services for the bulk liquid and chemical sector

After this apprenticeship

Successful completion of the apprenticeship can lead to a permanent Business Administrator role within Halcyon Tankers. As you gain experience, you’ll have opportunities to progress into areas such as transport planning, compliance, or wider office management.

Ask a question

The contact for this apprenticeship is:

HARTLEPOOL COLLEGE OF FURTHER EDUCATION

The reference code for this apprenticeship is VAC2000001188.

Apply now

Closes in 13 days (Tuesday 2 December 2025 at 11:59pm)

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